At a Glance
- Tasks: Support patients in their fertility journey with clinical and non-clinical duties.
- Company: Join a passionate team at CRGH, dedicated to outstanding patient care.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and continuous professional development.
- Other info: Be part of an inclusive environment with excellent career growth opportunities.
- Why this job: Make a real difference in patients' lives while growing your skills in healthcare.
- Qualifications: Phlebotomy experience and strong communication skills are essential.
The predicted salary is between 20790 - 25410 £ per year.
- Job Title
- Health Care Assistant
- Location
- CRGH, UK
- Hours
Full-time (37.5 hours/week) across a 5-day working week, with one in four weekends required
- Reporting to
- HCA Team Leader
- Accountable to
- Head of Nursing
About Us
At CRGH, we are dedicated to providing outstanding care in the field of fertility treatments.
We are a supportive and inclusive team where every individual plays a key role in delivering compassionate, high-quality patient care.
If you're passionate about making a difference in the lives of patients and have a keen interest in women's health and fertility, we want you to be part of our team.
The Role
We are looking for a motivated and compassionate Health Care Assistant (HCA) to join our team.
In this diverse and rewarding role, you will assist with clinical and non-clinical duties, supporting patients undergoing fertility treatments.
Your work will be integral to providing patients with a safe, comfortable, and respectful environment, helping them throughout their journey.
Key Responsibilities
- Clinical Duties
- Perform competent phlebotomy as per medical requests, ensuring accurate labelling and logging of samples.
- Act as a chaperone for other staff during medical procedures, providing support and comfort to patients.
- Assist clinicians during Embryo Transfer procedures and abdominal scanning.
- Help with data entry and updating ultrasound measurements.
- Follow aseptic techniques when assisting with invasive procedures and decontaminate trans-vaginal probes between scans.
- Maintain clinical areas by cleaning, sanitizing, and organizing between patient procedures.
- Ensure safe disposal of sharps and waste management in compliance with protocols.
- Practice excellent bedside manner, demonstrating empathy, compassion, and respect for patients’ dignity.
- Provide injection teaching sessions and assist with the completion of consent forms, checklists, and updates on the IDEAS patient portal.
- Offer reassurance and answer questions from patients undergoing or awaiting treatment outcomes.
- Be proficient in basic life support and remain calm and composed in emergency situations.
- Non-Clinical Duties
- Conduct patient ID checks at the start of each appointment to maintain confidentiality.
- Introduce yourself to patients and ensure they feel at ease throughout their procedures.
- Manage the stockroom, monitor deliveries, and rotate stock accordingly.
- Report any stock needs to the Team Leader/Deputy Manager and assist with pharmacy quality management tasks.
- Perform daily quality management checks in clinical areas, ensuring rooms are stocked and ready for patient care.
- Maintain a good working knowledge of the IDEAS patient portal for accurate documentation and patient tracking.
- Liaise between multidisciplinary teams to ensure patients receive comprehensive care.
- Coordinate with pharmacy suppliers to ensure timely prescription deliveries and manage associated administrative tasks.
- Collaborate effectively with colleagues, ensuring a clear handover at the end of each shift.
Person Specification
- Minimum of one year of phlebotomy experience.
- Strong communication skills with the ability to empathize and effectively interact with patients and colleagues.
- Ability to prioritize and manage workload efficiently.
- Good IT skills, with familiarity in patient portals or electronic health records.
- Experience in fertility care or women's health.
- Previous experience working in a similar healthcare environment.
Why CRGH?
Joining CRGH means becoming part of a passionate team dedicated to making a difference in the lives of our patients.
We value collaboration, respect, and continual learning.
As an HCA, you’ll have the opportunity to grow in your role through training and professional development, helping to shape the future of fertility care.
What We Offer
Access to continuous professional development and training opportunities.
A supportive, collaborative, and inclusive working environment.
Opportunity to make a meaningful impact on patients’ lives.
- Pension Scheme provided by Royal London.
- 25 days annual leave plus public bank holidays.
- Long Service: after a significant number of years working at the company, employees are entitled to additional days of annual leave.
- Wellbeing benefits, shopping and leisure vouchers through Perkbox.
- Buy or sell annual leave.
Private Medical Insurance.
- (Note: Sponsorship is not available for this role.)
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Health Care Assistant employer: CRGH
At CRGH, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values collaboration and respect. As a Health Care Assistant, you will have access to continuous professional development opportunities, allowing you to grow in your role while making a meaningful impact on patients' lives in the field of fertility care. With generous benefits including a pension scheme, annual leave, and wellbeing perks, CRGH is dedicated to ensuring our employees thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Health Care Assistant
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like CRGH.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at CRGH.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like CRGH, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Health Care Assistant
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at CRGH.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at CRGH.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to CRGH. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at CRGH. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at CRGH
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research CRGH’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
