Crg Tec in Peterborough is seeking a Service Operations Lead (Telecoms) to head the operational team supporting its ISP partners. Based in Peterborough, this full-time office role involves ensuring work is validated, allocated and delivered within agreed service levels.
You will oversee delivery, monitor queues and performance, and drive improvements in service quality through coaching and data-driven management.
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Telecoms Service Operations Lead — SLA Champion employer: CRG TEC
As a Senior Network Engineer at our company, you will thrive in a dynamic work culture that values innovation and collaboration. With competitive benefits including 24 days of holiday, a pension scheme, and funded training opportunities, we are committed to your professional growth while offering the flexibility of remote work one day a week. Located in the vibrant North West, you'll have the chance to tackle complex network challenges while enjoying a supportive environment that prioritises employee well-being.
