Crg Tec is seeking a Service Delivery Lead (Telecoms) in Peterborough to oversee a growing customer service and operations team. You will manage end-to-end flow from sales handover to installation and ongoing service, staying close to customers and day-to-day operations.
You will own escalations and ensure high-value relationships are maintained while coordinating with internal and third-party teams. Lead, coach, and allocate responsibilities to deliver consistent service levels.
#J-18808-Ljbffr
Service Delivery Lead - Telecoms (Enterprise Accounts) employer: CRG TEC
As a Senior Network Engineer at our company, you will thrive in a dynamic work culture that values innovation and collaboration. With competitive benefits including 24 days of holiday, a pension scheme, and funded training opportunities, we are committed to your professional growth while offering the flexibility of remote work one day a week. Located in the vibrant North West, you'll have the chance to tackle complex network challenges while enjoying a supportive environment that prioritises employee well-being.
