Crg Tec in Ormskirk is seeking a 2nd Line IT Engineer for an MSP role. You will handle escalated tickets, troubleshoot complex issues, and support less experienced engineers, across Windows desktops and servers, Active Directory, Azure AD, networking, and backups.
You’ll manage tickets to resolution, monitor customer environments, perform patch management, antivirus, and help with installations. Occasional site visits possible; strong communication with customers is essential in this busy,
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MSP 2nd Line IT Engineer – Escalations & Troubleshooting in Ormskirk employer: CRG TEC
As a Senior Network Engineer at our company, you will thrive in a dynamic work culture that values innovation and collaboration. With competitive benefits including 24 days of holiday, a pension scheme, and funded training opportunities, we are committed to your professional growth while offering the flexibility of remote work one day a week. Located in the vibrant North West, you'll have the chance to tackle complex network challenges while enjoying a supportive environment that prioritises employee well-being.
