Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customers, handling faults and service requests.
- Company: Leading service provider in Manchester with a strong customer focus.
- Benefits: Earn up to £30,000, enjoy private healthcare, and 27 days of annual leave.
- Why this job: Kickstart your career in networking while helping customers solve their connectivity issues.
- Qualifications: Customer service mindset and basic networking knowledge are essential.
- Other info: Join a supportive team and grow your skills in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading service provider in Manchester is seeking a 1st Line Network Support Engineer to be the first point of contact for customers. You will handle inbound faults and service requests, monitor network assets, and provide initial troubleshooting for various connectivity issues.
Ideal candidates will have a customer service mindset and a basic understanding of networking.
The role offers up to £30,000 and a comprehensive benefits package, including private healthcare and 27 days of annual leave.
Hybrid 1st Line Network Support Engineer – Manchester employer: CRG TEC
Contact Detail:
CRG TEC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid 1st Line Network Support Engineer – Manchester
✨Tip Number 1
Make sure you research the company before your interview. Knowing their services and values will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and troubleshooting. We all know that first impressions count, so being prepared will help you feel more confident when discussing your skills.
✨Tip Number 3
Don’t forget to showcase your communication skills! As a 1st Line Network Support Engineer, you'll be the first point of contact for customers, so demonstrating your ability to explain technical issues in simple terms is key.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate candidates who want to make a difference in the tech world.
We think you need these skills to ace Hybrid 1st Line Network Support Engineer – Manchester
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you handle inquiries and resolve issues, as this role is all about being the first point of contact for our customers.
Demonstrate Your Networking Knowledge: Even if you're just starting out, let us know about your understanding of networking concepts. A basic grasp of how networks operate will go a long way in your application, so don’t hold back!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. We love seeing candidates who take the time to align their skills and experiences with what we’re looking for in a 1st Line Network Support Engineer.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Manchester!
How to prepare for a job interview at CRG TEC
✨Know Your Networking Basics
Brush up on your networking fundamentals before the interview. Understand common terms and concepts like IP addresses, DNS, and troubleshooting steps. This will help you answer technical questions confidently and show that you're ready to tackle connectivity issues.
✨Show Off Your Customer Service Skills
Since this role is all about being the first point of contact for customers, be prepared to discuss your customer service experiences. Think of examples where you've successfully resolved issues or helped someone out. This will demonstrate your mindset and ability to handle inbound faults effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to troubleshoot a hypothetical issue. Practice thinking through problems aloud, explaining your thought process as you go. This will showcase your analytical skills and how you approach problem-solving in real-time.
✨Research the Company Culture
Take some time to learn about the company’s values and culture. Understanding what they stand for can help you tailor your answers and show that you’re a good fit. Plus, it’ll give you some great talking points to use when you ask them questions at the end of the interview.
