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For Companies At a Glance
- Tasks: Support and troubleshoot customer networks while learning networking fundamentals.
- Company: Established engineering-led MSP with a collaborative culture.
- Benefits: Competitive salary, solid benefits, and hybrid working options.
- Why this job: Kickstart your career in networking with hands-on experience and clear progression.
- Qualifications: Interest in networking; previous helpdesk or IT support experience is a plus.
- Other info: Great opportunity for growth in a dynamic environment.
The predicted salary is between 28000 - 34000 £ per year.
This is a great opportunity to join an established, engineering-led MSP supporting a wide range of public sector networks across LAN, WAN and security environments.
You’ll be joining a collaborative operations team where you’ll get exposure to real customer environments from day one. The business has a structured progression path in place, so whether you’re coming in at graduate level or with some early support experience, there’s a clear route to develop into a more technical, hands-on network engineer over time.
Day to day
You’ll be supporting a range of customer networks, handling tickets and alerts, troubleshooting issues and working closely with senior engineers to resolve faults. A big part of the role is learning – getting hands-on with networking fundamentals like routing, switching, wireless and firewalls, while building confidence working through real incidents. You’ll also be involved in monitoring environments, carrying out health checks, supporting upgrades and gradually getting exposure to installs and project work as your experience grows.
Who we are looking for
This would suit someone early in their career who has a genuine interest in networking and wants to build solid technical foundations. You might be a graduate, someone coming from a helpdesk or IT support background, or already working in a 1st line network role. What matters most is your attitude – someone who enjoys problem solving, wants to understand how things work, and is keen to develop. Any exposure to networking fundamentals like IP addressing, VLANs, routing or firewalls would be useful, but not essential.
The Next Steps
If this sounds like the kind of environment you’d like to develop your career in, get in touch with Joe White at CRG TEC to find out more and apply.
Network Support Engineer in Worcester employer: CRG | TEC Recruitment
Contact Detail:
CRG | TEC Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Support Engineer in Worcester
✨Tip Number 1
Network your way in! Reach out to current employees on LinkedIn or at networking events. A friendly chat can give you insights and might just lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your networking fundamentals. Be ready to discuss your understanding of routing, switching, and firewalls. Show us your passion for problem-solving!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Network Support Engineer in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Network Support Engineer role. Highlight any relevant coursework, projects, or previous roles that showcase your interest in networking and problem-solving.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about networking and how your background aligns with our needs. Share specific examples of your experiences that demonstrate your eagerness to learn and grow in this field.
Showcase Your Technical Knowledge: Even if you’re early in your career, mention any exposure you have to networking fundamentals like IP addressing or VLANs. This shows us that you’ve got a foundational understanding and are ready to dive deeper into the technical aspects.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at CRG | TEC Recruitment
✨Know Your Networking Basics
Brush up on your knowledge of networking fundamentals like IP addressing, VLANs, and routing. Even if you’re not an expert yet, showing that you understand these concepts will impress the interviewers and demonstrate your genuine interest in the field.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled technical issues or resolved customer queries. This could be from a previous job or even during your studies. Highlighting your problem-solving approach will resonate well with the collaborative nature of the role.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of projects you'll be involved in, and the progression path within the company. This shows your enthusiasm and helps you gauge if the role is right for you.
✨Demonstrate Your Willingness to Learn
Express your eagerness to learn and grow within the role. Mention any relevant courses or certifications you’ve pursued, or even personal projects related to networking. This attitude aligns perfectly with the company's focus on development and hands-on experience.