At a Glance
- Tasks: Support and improve internal IT for a dynamic SaaS business.
- Company: Join a vibrant team in Whitechapel, London with direct access to co-founders.
- Benefits: Gain autonomy, mentorship, and opportunities for professional growth.
- Other info: Perfect for those eager to learn and engage with a diverse team.
- Why this job: Take ownership of IT tasks and work on exciting projects beyond support tickets.
- Qualifications: 2-3 years of IT experience and a curious, communicative attitude.
The predicted salary is between 29700 - 36300 £ per year.
Location: Whitechapel, London – 3 days a week in the office
This is a great next step for someone with a couple of years’ IT experience who wants more ownership than simply working through a support queue. You’ll be joining a SaaS business as the go-to person for day-to-day internal IT, supporting around 60 users across the UK and international offices. It’s a small environment, so you’ll get plenty of autonomy, but you’ll also have direct access to one of the co-founders who will help mentor and develop you.
A lot of the repetitive support work has already been automated, which means this isn’t just a case of resetting passwords all day. You’ll still look after the day-to-day IT environment, but there’ll also be opportunities to get involved in improvement work, automation and internal projects.
Day to day
- You’ll look after the internal Microsoft environment, supporting users across Microsoft 365, SharePoint, Teams, OneDrive and Active Directory.
- You’ll manage laptops and devices, handle starters and leavers, create user accounts and make sure equipment is configured properly.
- You’ll also be the person people come to when monitors, printers, meeting rooms or other bits of physical IT aren’t behaving themselves.
- Alongside the BAU work, you’ll help improve how internal IT is delivered. That could mean building out automation, improving processes, creating user guides or getting involved in projects set by the co-founder.
- There’s some exposure to AWS and wider SaaS platforms too, so there’s plenty to learn if you’re someone who likes figuring things out rather than waiting to be shown every step.
Who we are looking for
- You’ll probably have around 2–3 years’ IT experience and be ready for a role where you can take a bit more responsibility.
- A good grounding across Microsoft 365, Active Directory, Windows devices and general IT troubleshooting is important.
- Some knowledge of networking fundamentals such as IP, DNS and firewalls would also be useful, although the core network itself is managed externally.
- Experience with Macs, SharePoint, Intune/device management, AWS, Salesforce or NetSuite would all be useful, but you don’t need to tick every box.
- The bigger thing is attitude. They’re looking for someone curious, personable and comfortable working things out.
- Someone who can be given a problem they haven’t seen before, go away, research it and come back with an answer rather than immediately passing it on.
- You’ll be interacting with people across the whole business, so you need to be able to communicate well too. This won’t suit someone who wants to sit behind a screen all day and avoid speaking to people.
The Next Steps
If you’ve got a couple of years’ IT experience and you’re looking for a role where you can take more ownership, learn directly from senior people in the business and start getting involved in more than just support tickets, this could be a really good move.
IT Systems Engineer employer: CRG | TEC Recruitment
As a Design Manager at our Midlands-based company, you will be joining a dynamic team that values innovation and collaboration in the mobile telecommunications sector. With a strong emphasis on employee growth and a supportive work culture, we offer competitive benefits and the unique opportunity to shape a new design department within a well-respected organisation. This role not only allows you to leverage your expertise but also to contribute to the company's ongoing success and reputation in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what CRG | TEC Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges CRG | TEC Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at CRG | TEC Recruitment!
✨Direct Apply to CRG | TEC Recruitment
Let's not forget to apply directly through the CRG | TEC Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Systems Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at CRG | TEC Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at CRG | TEC Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at CRG | TEC Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
