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- Tasks: Coordinate IT project transitions to support teams and document processes.
- Company: Join a dynamic IT organization focused on effective service management.
- Benefits: Enjoy a fully remote role with a competitive salary and additional perks.
- Why this job: Be the bridge between projects and support, making a real impact in IT transitions.
- Qualifications: ITIL qualified (V3 or V4) with experience in IT transition processes.
- Other info: This is a 12-month fixed-term contract with opportunities for growth.
The predicted salary is between 30000 - 70000 £ per year.
IT Service Transition Coordinator – Fully Remote – 12 month FTC As the IT Service Transition Analyst you will come on board to work with the teams to help provide a consistent and effective transition from project to BAU support. The post holder will be required to have excellent communication and organisation skills. This role within the Service Management function will work closely with the project teams, service owner and service delivery manager, Service Desk and field teams, change enablement and the infrastructure teams. Please note this role is fully remote and is a 12 month fixed term contract. Main duties and responsibilities: Working with the project managers to co-ordinate transition strategy for my client to bring projects into BAU support. Develop effective relationships with colleagues across my client. Develop and maintain close working relationships with the IT support teams, manager and senior business contacts Work with project and support teams to support the transition activities for specific projects being moved into support environment. Work with project and support teams to co-ordinate and document what the process from project to support should look like for their projects. Work with project and support teams to co-ordinate and document what the support process into Service should look like, Work with project and support teams to define any hypercare requirements and help coordinate the resource requirements. Work with project and support teams to document requirements for BAU support and help support resource allocation. Support and document transition activities and ensure all support requirements are captured working with project managers to ensure all risk and issues captured. Ensure ITIL processes are followed in the transition process, e.g change enablement. Form effective relationships between the teams and be the bridge between project and support. Key Skills required, Experience supporting transition process within IT organisation ITIL qualified V3 or V4 Self-motivated and looking for a challenge Able to think quickly, with integrity and respect to colleagues, and able to implement at breath-taking pace. Exceptional communications & influencing skills My client are offering a salary of up to £50,000 depending on experience plus benefits Interested?!? Send your up to date CV to Chris Butler for immediate review CRG Recruitment are acting as an employment agency in regards to this position.
Transition Coordinator employer: CRG Recruitment Ltd
Contact Detail:
CRG Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transition Coordinator
✨Tip Number 1
Familiarize yourself with ITIL processes, especially change enablement, as this is crucial for the role. Being able to demonstrate your understanding of these processes during discussions can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in coordinating transitions within IT organizations. Be ready to share specific examples of how you've successfully managed similar projects and the impact they had on the business.
✨Tip Number 3
Develop your communication and influencing skills further. Since this role requires building relationships across various teams, practicing how to effectively communicate and influence stakeholders will be beneficial.
✨Tip Number 4
Show your self-motivation and ability to work independently. As this position is fully remote, demonstrating that you can manage your time and tasks effectively will be key to landing the job.
We think you need these skills to ace Transition Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the IT Service Transition Coordinator position. Make sure you understand the key responsibilities and required skills, such as ITIL qualifications and communication abilities.
Tailor Your CV: Customize your CV to highlight relevant experience in supporting transition processes within IT organizations. Emphasize your ITIL qualifications and any specific projects where you've successfully coordinated transitions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the company's needs. Mention your ability to build relationships across teams and your experience with change enablement.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CRG Recruitment Ltd
✨Showcase Your Communication Skills
As an IT Service Transition Coordinator, excellent communication is key. Be prepared to discuss how you've effectively communicated with various teams in the past, and provide examples of how you built relationships across departments.
✨Demonstrate Your ITIL Knowledge
Since this role requires ITIL qualifications, make sure to highlight your understanding of ITIL processes, especially in relation to change enablement. Be ready to discuss how you've applied these principles in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle transitions. Think of specific projects where you coordinated between teams and how you managed any challenges that arose during the transition process.
✨Emphasize Your Self-Motivation
This role is fully remote, so it's important to convey your self-motivation and ability to work independently. Share examples of how you've successfully managed your time and tasks without direct supervision.
