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- Tasks: Support visitor coordination, security procedures, and office management tasks.
- Company: Join CRFS, a dynamic company focused on exceptional service and collaboration.
- Benefits: Enjoy a flexible work environment with opportunities for creative contributions.
- Why this job: Be part of a team that values customer care and teamwork in a vibrant setting.
- Qualifications: Two years of relevant experience and strong communication skills are essential.
- Other info: Ideal for organised individuals who thrive in a fast-paced, people-oriented role.
The predicted salary is between 24000 - 36000 £ per year.
Site Compliance and Visitor Assistant will provide administrative support for activities throughout CRFS facilites. The role will cover planning and organisation of guests on site both before and during their visit. Support will also be given to security procedures, health and safety and maintaining office supplies. There will be additional opportunity to collaborate with every department in the business and creatively contribute to various projects.
Above all, we are looking for someone who cares as much as we do that our customers and staff receive exceptional service in a facility that meets the needs of everyone.
If you are naturally organised, an excellent communicator, can prioritise tasks and enjoy working with a variety of people then we’d love to hear from you.
Duties and responsibilities
- Co-ordinate visitor bookings and complete induction for both guests and contractors
- Co-ordinate contractor onboarding including security checks and proactive follow up with relevant teams
- Liase with colleagues for guest travel arrangements, booking schedules and ID verification on arrival
- Organise catering, office supplies and meeting room allocation and preparation
- Assist in maintaining records for facility maintainance and health and safety practices
- Answer main telephone line, screen and direct calls
- Other clerical tasks such as filing and data entry as required
Experience and Qualifications Required
- At least two years of experience working in a similar role
- Experience in general guest and building care, with knowledge of Health and Safety practices desirable
- The ability to organise and manage own workload, including repeat and one-off tasks
- Attention to detail: proof-reading all work and checking formatting, spelling and grammar
- Excellent customer service, communication (written and verbal) and organisational skills
- Proficient in Office 365 – Word, Excel, PowerPoint
Personal attributes
- People person with approachable demeanour
- Flexible and adaptable with ability to multi-task
- Self-motivated, takes initiative and ability to work with minimum supervision
Apply for this position now
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Site Compliance and Visitor Assistant employer: CRFS Group
Contact Detail:
CRFS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Compliance and Visitor Assistant
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to our facilities. This knowledge will not only help you stand out during discussions but also demonstrate your commitment to maintaining a safe environment for both guests and staff.
✨Tip Number 2
Showcase your organisational skills by preparing a mock schedule for a hypothetical visitor's day at our facility. This will give you a practical example to discuss during interviews, highlighting your ability to manage multiple tasks effectively.
✨Tip Number 3
Network with current or former employees of StudySmarter on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss how you would handle challenging customer service scenarios. Think of examples from your past experience where you successfully resolved issues, as this will demonstrate your problem-solving skills and dedication to exceptional service.
We think you need these skills to ace Site Compliance and Visitor Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative support, guest coordination, and health and safety practices. Use specific examples that demonstrate your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention your ability to communicate effectively and work with diverse teams, as well as your experience in similar roles.
Highlight Relevant Skills: In your application, emphasise your proficiency in Office 365 and any experience you have with visitor management systems. Detail your customer service skills and ability to manage multiple tasks efficiently.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure the formatting is consistent and professional, as attention to detail is crucial for this role.
How to prepare for a job interview at CRFS Group
✨Show Your Organisational Skills
As a Site Compliance and Visitor Assistant, being organised is key. Prepare examples of how you've successfully managed multiple tasks or events in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Communicate Clearly
Excellent communication is crucial for this position. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you’ve effectively communicated with colleagues and guests in previous roles.
✨Demonstrate Customer Service Excellence
The company values exceptional service. Think of specific instances where you went above and beyond for a customer or colleague. Sharing these stories will highlight your commitment to providing outstanding service.
✨Familiarise Yourself with Health and Safety Practices
Since knowledge of health and safety is desirable, brush up on relevant practices before the interview. Being able to discuss these topics will show that you are proactive and serious about the role.
