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- Tasks: Support the museum's operations, handle enquiries, manage databases, and assist with events.
- Company: Crewe Heritage Centre is a vibrant hub celebrating Crewe's rich heritage.
- Benefits: Enjoy a full-time role with flexible hours and the chance to work in a community-focused environment.
- Other info: Willingness to work some weekends and evenings is required.
- Why this job: Join a passionate team, enhance visitor experiences, and make a real impact in your community.
- Qualifications: Excellent communication skills, organisational abilities, and experience in a busy office environment are essential.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Museum Support Officer role at Crewe Heritage Centre
2 days ago Be among the first 25 applicants
Join to apply for the Museum Support Officer role at Crewe Heritage Centre
We are looking to appoint a Museum Support Officer to help the smooth running of Crewe Heritage Centre, acting as the first point of contact for the museum and providing administrative support.
- Hours: 37 hours / week
- Job Type:Permanent
- Location: Crewe
- Closing Date:12pm Friday 8 August 2025
- Interview Date: Thursday 21 August 2025
This role is perfect for someone who loves working with people, has excellent organisational skills and is a brilliant communicator. Crewe Heritage Centre is a busy, vibrant community of volunteers and visitors who share a passion for the heritage of Crewe.
What would you be doing day to day?
As the Museum Support Officer, you will provide excellent customer care, handling all enquiries and bookings for the Centre. You will support the financial administration, manage a range of databases and the Centre diary. Your role will support the Heritage Centre Manager to administer our membership and support our volunteers. This will include managing rotas, supporting recruitment and arranging training. You will help promote the museum by listing our events on our website and external event sites, scheduling social media content and compiling newsletters. You will also support the trustees with creating meeting packs and taking minutes, as well as communicating decisions. In addition, there will be a chance for you to be involved in managing the collection by completing paperwork and supporting environmental monitoring.
What would you bring to the role?
Firstly, you will share our passion for Crewe’s heritage and creating brilliant visitor experiences. You will provide excellent customer care and be confident communicating with a range of people, including volunteers, visitors, contractors and trustees. You will have experience of working in a busy office environment and be comfortable working on your own initiative, but you will also be happy working as part of a team. You will be organised and used to multi-tasking. You will have an eye for detail and accuracy, and you will be competent using IT and common software such as Microsoft Office, as well as learning new software including Xero, collection management systems and ticketing systems. Although you will mostly work weekdays, we will need you to work some weekends and evenings, so a willingness to be flexible is also important.
For the full details for the job, please download the Job Description and Person Specification from www.crewehc.co.uk/job-vacancies
To apply, please email manager@crewehc.co.uk with:
·A supporting letter which explains how you meet the Person Specification
Applications must be received by 12pm (midday) on Friday 8 August 2025.
Interviews are scheduled for Thursday 21 August 2025.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
-
Industries
Museums, Historical Sites, and Zoos
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Museum Support Officer employer: Crewe Heritage Centre
Contact Detail:
Crewe Heritage Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Museum Support Officer
✨Tip Number 1
Familiarise yourself with Crewe Heritage Centre and its mission. Understanding the museum's history and community involvement will help you connect with the interviewers and demonstrate your passion for the role.
✨Tip Number 2
Prepare to discuss your experience in customer service and administration. Think of specific examples where you've excelled in these areas, as they are crucial for the Museum Support Officer position.
✨Tip Number 3
Showcase your organisational skills by discussing how you manage multiple tasks or projects. This role requires juggling various responsibilities, so highlighting your ability to prioritise will be beneficial.
✨Tip Number 4
Be ready to talk about your flexibility regarding working hours. Since the role may require weekends and evenings, expressing your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Museum Support Officer
Some tips for your application 🫡
Tailor Your Supporting Letter: Make sure your supporting letter specifically addresses how you meet the Person Specification outlined in the job description. Highlight your relevant experience, skills, and passion for Crewe's heritage.
Showcase Your Organisational Skills: Since the role requires excellent organisational skills, provide examples in your application of how you've successfully managed multiple tasks or projects in a busy environment.
Emphasise Communication Skills: As the position involves interacting with various stakeholders, emphasise your communication skills. Include examples of how you've effectively communicated with volunteers, visitors, or team members in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread your supporting letter and any other documents. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role.
How to prepare for a job interview at Crewe Heritage Centre
✨Show Your Passion for Heritage
Make sure to express your enthusiasm for Crewe's heritage during the interview. Share any personal experiences or connections you have with the local history, as this will demonstrate your genuine interest in the role and the museum.
✨Highlight Your Organisational Skills
Since the role requires excellent organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. This could include managing schedules, handling enquiries, or coordinating events.
✨Demonstrate Your Communication Skills
As a Museum Support Officer, you'll be interacting with various stakeholders. Be ready to showcase your communication skills by discussing how you've effectively communicated with different groups, such as volunteers, visitors, or team members, in previous roles.
✨Be Ready to Discuss IT Competence
Familiarity with software like Microsoft Office and willingness to learn new systems is crucial. Prepare to discuss your experience with these tools and any relevant software you've used in the past, as well as your approach to learning new technologies.