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- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant team at Crewe Hall Hotel & Spa, part of The QHotels Collection.
- Benefits: Enjoy free health club membership, discounts, and professional development support.
- Other info: Be part of a diverse team committed to inclusion and sustainability.
- Why this job: Flexible hours to fit around your studies while gaining valuable experience.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 11 - 13 £ per hour.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts across The QHotels Collection
- Support with training & professional qualifications, including course fees
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND… much, much more!
What will I do?
You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Curious to find out more? Crewe Hall Hotel & Spa is located just outside Crewe and is a 4*, 117-bedroom property. Our hotel has the Brasserie restaurant and terrace bar, and we offer afternoon tea as well as private dining and meeting and event spaces. The leisure facilities include a gym, pool, sauna, steam room, two tennis courts and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, so if you require any reasonable adjustments to any stage of the recruitment process, please let us know so we can make the necessary changes.
We are thrilled to share that our hotel has been accredited with Bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.
Food & Beverage Team Member in Crewe employer: Crewe Hall - Bar and Lounge
Contact Detail:
Crewe Hall - Bar and Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member in Crewe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The QHotels Collection. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for guest service.
✨Tip Number 3
Show off your personality! When you’re chatting with the interviewer, let your enthusiasm for the role shine through. They want to see that you’re not just qualified, but also genuinely excited about being part of the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food & Beverage Team Member in Crewe
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for delivering exceptional guest service right from the start. Share any relevant experiences or stories that highlight your passion for creating great guest experiences.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your customer service skills and any experience you have in food and beverage roles to show us you're the perfect fit.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at Crewe Hall - Bar and Lounge
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at the hotel. Being able to discuss menu items, specials, and promotions will show your enthusiasm and readiness to provide excellent guest service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this role is all about creating a great guest experience.
✨Demonstrate Time Management
Think of instances where you successfully managed multiple tasks under pressure. The interviewers will want to see that you can juggle responsibilities in a busy environment, so be ready to share your strategies for staying organised.
✨Ask Thoughtful Questions
Prepare some questions about the role and the hotel. This shows your genuine interest in the position and helps you understand if it’s the right fit for you. Ask about training opportunities or how the team ensures guest satisfaction.