At a Glance
- Tasks: Lead a team to drive sales and create an amazing shopping experience.
- Company: Crew Clothing, a brand that embodies timeless British style.
- Benefits: Uniform contribution, pension plan, referral rewards, and professional development.
- Other info: Dynamic role with opportunities for personal and professional development.
- Why this job: Join a supportive culture that celebrates your achievements and fosters growth.
- Qualifications: Customer service focus, sales-driven, and excellent communication skills.
The predicted salary is between 28800 - 43200 £ per year.
At Crew Clothing, we believe clothes are about so much more than "just clothes". Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life's best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From '93 to now, people have been at the heart of everything we do. It's in our name – Crew.
Purpose of the role: You will be the one to take full accountability in driving consistent improvement to the store's sales, KPI's and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities:
- Delivering LFL growth of both sales and KPI performance in the store
- Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
- Complying with reasonable instructions from senior members of the retail team
- Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
- Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
- Controlling payroll and other store expenditures ensuring they come within budget
- Training and inducting your team to deliver excellent customer service
Key Skills and Experience:
- Essential:
- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
- Desirable:
- Good IT skills
- Experience of managing poor performance
- Experience of working in a premium fashion brand
Benefits:
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded. Our referral program recognises the power of your recommendations and rewards you for contributing to our team's growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Store Manager employer: Crew Clothing
Crew Clothing is an excellent employer, offering a vibrant work culture that values team leadership and creativity in visual merchandising. Located in the bustling Westfield area, employees benefit from a supportive environment that encourages professional growth, alongside perks such as a uniform contribution and a pension plan, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out Crew Clothing's social media and website to understand their values and style. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound authentic, so use examples from your past experiences that highlight your customer service skills and ability to drive sales. Remember, storytelling is key!
✨Tip Number 3
Dress the part! Since Crew Clothing is all about style, make sure you showcase your fashion sense during the interview. Choose an outfit that reflects the brand's aesthetic while still being professional. First impressions matter!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you on their radar. Plus, it’s a great opportunity to reiterate your enthusiasm for the role and how you can contribute to the team's success.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion and customer service shine through. We want to see how you connect with our brand and the spirit of the south coast. Share any relevant experiences that highlight your enthusiasm for creating memorable shopping experiences!
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about times you've motivated or developed a team, and how you’ve driven sales and performance in previous roles. We’re looking for someone who can inspire others!
Be Specific About Your Achievements:Use concrete examples to demonstrate your success in previous positions. Whether it’s hitting sales targets or improving visual merchandising standards, we want to know what you’ve accomplished. Numbers and specific outcomes can really make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need to submit your application. Plus, it shows us you’re serious about joining the Crew family!
How to prepare for a job interview at Crew Clothing
✨Know Your Brand
Before the interview, dive deep into Crew Clothing's history, values, and product range. Understanding their commitment to quality and customer experience will help you align your answers with their ethos.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your ability to motivate, develop, and retain talent, as well as how you've handled poor performance. This is crucial for a Store Manager role.
✨Visual Merchandising Matters
Since visual merchandising is key to this role, be ready to discuss your experience in creating appealing store displays. Bring ideas on how you would enhance the store's layout and product presentation to drive sales.
✨Customer Service Focus
Be prepared to share specific instances where you've gone above and beyond for customers. Emphasise your customer service philosophy and how it aligns with Crew Clothing's mission to create delightful shopping experiences.
