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- Tasks: Deliver outstanding customer service and maintain store standards to drive sales.
- Company: Crew Clothing, a brand celebrating timeless British style and community spirit.
- Benefits: Uniform contribution, pension plan, referral rewards, and professional development opportunities.
- Why this job: Join a supportive team and make a real impact in a luxury retail environment.
- Qualifications: Customer service focus, good communication skills, and retail experience preferred.
- Other info: Empowering work culture that celebrates your achievements and growth.
The predicted salary is between 10 - 13 ÂŁ per hour.
Part Time 12 hours per week with keyholder responsibilities.
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the role: To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities:
- Achieve sales targets by demonstrating passion for the product and the brand.
- Provide accurate information about our product to the customer including features and benefits and stock availability.
- Promote our multi-channel shopping options to ensure maximum customer satisfaction.
- Provide an inviting and welcoming atmosphere for our customers.
- Process sales transactions with care and in line with company guidelines.
- Demonstrate flexibility in order to meet the needs of the store.
Key Skills and Experience
Essential:
- Customer service focused.
- Good communication skills.
- Experience in retail industry.
Desirable:
- Good IT skills.
- Experience of working in a luxury fashion brand.
Benefits:
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth. Subject to T&C's.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Key Holder in Stoke-on-Trent employer: Crew Clothing
Contact Detail:
Crew Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder in Stoke-on-Trent
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Crew Clothing's history and values. Show us that you’re not just passionate about fashion but also about what Crew stands for. This will help you connect with the team and demonstrate your enthusiasm.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to handle different customer situations. We want to see how you can create that inviting atmosphere and keep customers coming back for more.
✨Tip Number 3
Be ready to talk about your retail experience! Highlight any previous roles where you’ve met sales targets or provided exceptional service. We love hearing about your successes and how you can bring that energy to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Crew family. Let’s make this happen together!
We think you need these skills to ace Key Holder in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand and the products shine through. We want to see how much you care about delivering outstanding customer service and creating a welcoming atmosphere for our customers.
Tailor Your Experience: Make sure to highlight any relevant experience in retail, especially if you've worked in luxury fashion before. We love seeing how your background aligns with our values and the key skills we're looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you'd be a great fit for the Key Holder role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Crew Clothing
✨Know the Brand Inside Out
Before your interview, dive deep into Crew Clothing's history, values, and product range. Understanding their spirit of the south coast and what makes their clothing special will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Highlight how you maintained store standards and created a welcoming atmosphere, as these are key responsibilities for a Key Holder.
✨Demonstrate Flexibility and Team Spirit
Be ready to discuss how you've adapted to changing situations in previous roles. Crew Clothing values collaboration and flexibility, so share instances where you worked well with others to meet store needs or sales targets.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their approach to customer loyalty or how they celebrate team successes, which aligns with their values of kindness and creativity.
