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- Tasks: Deliver exceptional customer service and maintain store standards to boost sales.
- Company: Crew Clothing embodies timeless British style, celebrating life's best moments since '93.
- Benefits: Enjoy a uniform contribution, a future-focused pension plan, and a rewarding referral programme.
- Why this job: Join a supportive team that values creativity and personal growth while making customers happy.
- Qualifications: Customer service skills and retail experience are essential; luxury brand experience is a plus.
- Other info: Flexible hours with a part-time commitment of just 4 hours per week.
At Crew Clothing, we believe clothes are about so much more than just clothes. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life's best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From '93 to now, people have been at the heart of everything we do. It's in our name – Crew.
Purpose of the role: To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities:
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience:
Essential:
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable:
- Good IT skills
- Experience of working in a luxury fashion brand
Benefits:
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team's growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Sales Advisor employer: Crew Clothing
Contact Detail:
Crew Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their ethos of collaboration, kindness, and creativity will help you connect with the team and demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of examples from your past experiences. Be ready to discuss how you've gone above and beyond for customers, as this role heavily focuses on delivering outstanding service.
✨Tip Number 3
Research the latest trends in retail and luxury fashion. Being knowledgeable about current styles and customer preferences can set you apart and show that you're genuinely interested in the industry.
✨Tip Number 4
Network with current or former employees of Crew Clothing if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly showcases your customer service experience, communication skills, and any relevant retail experience. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet sales targets.
Write a Personalised Cover Letter: In your cover letter, express your passion for the brand and the role. Mention specific examples of how you've provided outstanding customer service in the past and how you can contribute to maintaining store standards at Crew Clothing.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Crew Clothing
✨Show Your Passion for the Brand
Crew Clothing values passion for their products and brand. Make sure to express your enthusiasm for their clothing line and how it resonates with you personally. Share any experiences you've had with their products or similar brands.
✨Demonstrate Excellent Customer Service Skills
As a Sales Advisor, customer service is key. Prepare examples of how you've provided outstanding service in previous roles. Highlight your ability to connect with customers and create a welcoming atmosphere.
✨Familiarise Yourself with Multi-Channel Shopping Options
Understanding Crew's multi-channel shopping options is crucial. Research their online and in-store services, and be ready to discuss how you can promote these to enhance customer satisfaction during the interview.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and flexibility. Think of scenarios where you've had to adapt to meet customer needs or overcome challenges in a retail environment, and be ready to share those stories.
