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- Tasks: As a Sales Advisor, you'll deliver top-notch customer service and maintain store standards.
- Company: Join Crew Clothing, a brand rooted in timeless British style and community spirit.
- Benefits: Enjoy a uniform contribution, a future-focused pension plan, and a rewarding referral programme.
- Why this job: Be part of a supportive culture that celebrates your achievements and fosters growth.
- Qualifications: Customer service skills and retail experience are essential; luxury fashion experience is a plus.
- Other info: Flexible hours with just 4 hours per week, perfect for students!
At Crew Clothing, we believe clothes are about so much more than 'just clothes'. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life's best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From '93 to now, people have been at the heart of everything we do. It's in our name – Crew.
Purpose of the role: To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities:
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience:
- Essential: Customer service focused, Good communication skills, Experience in retail industry
- Desirable: Good IT skills, Experience of working in a luxury fashion brand
Benefits:
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team's growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Sales Advisor employer: Crew Clothing
Contact Detail:
Crew Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their ethos of collaboration, kindness, and creativity will help you connect with the team and demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples from your past experiences. Highlight how you've gone above and beyond to ensure customer satisfaction, as this is crucial for a Sales Advisor role.
✨Tip Number 3
Practice your communication skills by engaging in conversations about fashion and retail. Being able to discuss product features and benefits confidently will set you apart when interacting with customers and the hiring team.
✨Tip Number 4
Show your flexibility and adaptability by being ready to discuss how you can meet the varying needs of the store. Think of instances where you've successfully adjusted to changes in a fast-paced environment, as this is key for the role.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Crew Clothing's ethos and values. Highlight your understanding of their commitment to customer service and the importance of creating a welcoming atmosphere in your application.
Tailor Your CV: Make sure your CV reflects your experience in retail and customer service. Emphasise any previous roles where you demonstrated good communication skills and a passion for the product, especially if you have experience in luxury fashion.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific examples of how you've achieved sales targets or provided exceptional customer service in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in a customer-facing role.
How to prepare for a job interview at Crew Clothing
✨Show Your Passion for the Brand
Crew Clothing values passion for their products and brand. Make sure to express your enthusiasm for their clothing line and how it resonates with you personally. Share any experiences you've had with their products or similar brands.
✨Demonstrate Excellent Customer Service Skills
As a Sales Advisor, customer service is key. Prepare examples of how you've provided outstanding service in previous roles. Highlight your ability to connect with customers and create a welcoming atmosphere.
✨Familiarise Yourself with Multi-Channel Shopping Options
Understanding Crew's multi-channel shopping options will be crucial. Be ready to discuss how you can promote these options to enhance customer satisfaction and drive sales during the interview.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and flexibility. Think of scenarios where you've had to adapt to meet customer needs or overcome challenges in a retail environment, and be ready to share those stories.
