At a Glance
- Tasks: Generate sales through outstanding customer service and maintain store standards.
- Company: Crew Clothing, a brand celebrating timeless British style and community spirit.
- Benefits: Uniform contribution, pension plan, referral rewards, and professional development opportunities.
- Why this job: Join a supportive team and make a real impact in a luxury retail environment.
- Qualifications: Customer service focus, good communication skills, and retail experience.
- Other info: Empowering work culture that celebrates your achievements and growth.
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the role
To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand.
- Provide accurate information about our product to the customer including features, benefits and stock availability.
- Promote our multi-channel shopping options to ensure maximum customer satisfaction.
- Provide an inviting and welcoming atmosphere for our customers.
- Process sales transactions with care and in line with company guidelines.
- Demonstrate flexibility in order to meet the needs of the store.
Key Skills and Experience
Essential
- Customer service focused.
- Good communication skills.
- Experience in retail industry.
Desirable
- Good IT skills.
- Experience of working in a luxury fashion brand.
Benefits
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Sales Advisor employer: Crew Clothing
Contact Detail:
Crew Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Crew Clothing's history, values, and products. This way, when you walk into that interview, you can show your passion for the brand and how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle different customer situations. Role-playing with a friend can help you feel more confident and prepared for those tricky questions.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what Crew Clothing values in their team members. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Crew family. Good luck, and we can’t wait to see you shine!
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand and the role shine through. We want to see how much you love our products and how you can connect with our customers!
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in retail and customer service. We’re looking for those standout moments that show how you’ve gone above and beyond for customers.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Crew Clothing
✨Know the Brand Inside Out
Before your interview, take some time to really understand Crew Clothing's ethos and product range. Familiarise yourself with their history, values, and what makes them unique in the fashion industry. This will not only show your passion for the brand but also help you connect better with the interviewers.
✨Showcase Your Customer Service Skills
Since the role is heavily focused on customer service, prepare examples from your past experiences where you went above and beyond for a customer. Think about specific situations that highlight your communication skills and ability to create a welcoming atmosphere, as these are key to retaining customer loyalty.
✨Demonstrate Flexibility and Team Spirit
Crew Clothing values collaboration and flexibility, so be ready to discuss how you've adapted to changing situations in previous roles. Share instances where you worked well within a team or took on additional responsibilities to support your colleagues, showcasing your commitment to the team's success.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if Crew Clothing is the right fit for you.