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- Tasks: Deliver exceptional customer service and maintain store standards while achieving sales targets.
- Company: Crew Clothing embodies timeless British style, celebrating life's best moments since '93.
- Benefits: Enjoy a future-focused pension plan, uniform contribution, and a rewarding referral programme.
- Why this job: Join a supportive culture that values creativity, collaboration, and personal growth.
- Qualifications: Customer service experience, preferably in luxury fashion, is essential.
- Other info: Part-time role with 12 hours per week and keyholder responsibilities.
Key Holder – Part Time
12 hours per week with keyholder responsibilities
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the role:
To generate
sales by delivering outstanding customer service and maintaining impeccable
store standards ensuring customer loyalty is retained.
Responsibilities:
- Achieve
sales targets by demonstrating passion for the product and the brand - Provide
accurate information about our product to the customer including features and
benefits and stock availability - Promote
our multi-channel shopping options to ensure maximum customer satisfaction - Provide
an inviting and welcoming atmosphere for our customers - Process
sales transactions with care and in line with company guidelines - Demonstrate
flexibility in order to meet the needs of the store
Key Skills and Experience
Essential
- Customer
service focused - Good
communication skills - Experience
in retail industry
Desirable
- Good
IT skills - Experience
of working in a luxury fashion brand
Benefits:
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth
Key Holder employer: Crew Clothing
Contact Detail:
Crew Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their commitment to quality and customer service will help you demonstrate your passion during the interview.
✨Tip Number 2
Prepare examples of how you've provided outstanding customer service in previous roles. Highlighting specific instances where you went above and beyond can set you apart from other candidates.
✨Tip Number 3
Showcase your flexibility and adaptability by discussing times when you've successfully handled unexpected challenges in a retail environment. This is crucial for a key holder role.
✨Tip Number 4
Research the latest trends in luxury fashion and be ready to discuss them. This knowledge will not only impress your interviewers but also demonstrate your genuine interest in the industry.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Key Holder position at Crew Clothing. Tailor your application to highlight how your experience aligns with their expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and luxury fashion. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet sales targets and provide excellent service.
Write a Strong Cover Letter: In your cover letter, express your passion for the brand and the role. Mention specific examples of how you've successfully contributed to customer satisfaction and sales in previous positions. Show enthusiasm for working in a collaborative and creative environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Crew Clothing
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Crew Clothing and its values during the interview. Share what you love about their products and how you connect with their brand ethos, as this will demonstrate your alignment with their mission.
✨Highlight Customer Service Experience
Prepare examples from your past roles where you provided exceptional customer service. Discuss specific situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Key Holder position.
✨Demonstrate Flexibility and Adaptability
Be ready to discuss how you've adapted to changing circumstances in previous jobs. The role requires flexibility, so share instances where you successfully managed unexpected challenges or changes in a retail environment.
✨Dress for Success
Since Crew Clothing values professionalism, make sure to dress appropriately for the interview. Choose an outfit that reflects the brand's style while ensuring you look polished and presentable, as first impressions matter.
