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- Tasks: As a Key Holder, you'll drive sales and deliver top-notch customer service.
- Company: Crew Clothing embodies timeless British style, celebrating life's best moments since '93.
- Benefits: Enjoy a uniform contribution, future-focused pension plan, and a rewarding referral programme.
- Why this job: Join a supportive culture that values creativity and celebrates your achievements.
- Qualifications: Customer service experience in luxury fashion is preferred.
- Other info: This is a part-time, 6-month summer temporary role with flexible hours.
Key Holder – Part Time
16 hours per week with keyholder responsibilities
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the role:
To generate
sales by delivering outstanding customer service and maintaining impeccable
store standards ensuring customer loyalty is retained.
Responsibilities:
- Achieve
sales targets by demonstrating passion for the product and the brand - Provide
accurate information about our product to the customer including features and
benefits and stock availability - Promote
our multi-channel shopping options to ensure maximum customer satisfaction - Provide
an inviting and welcoming atmosphere for our customers - Process
sales transactions with care and in line with company guidelines - Demonstrate
flexibility in order to meet the needs of the store
Key Skills and Experience
Essential
- Customer
service focused - Good
communication skills - Experience
in retail industry
Desirable
- Good
IT skills - Experience
of working in a luxury fashion brand
Benefits:
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth. Subject to T&C\’s.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth
Key Holder employer: Crew Clothing
Contact Detail:
Crew Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their commitment to quality and customer service will help you connect with the team during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your alignment with their focus on outstanding service.
✨Tip Number 3
Research the latest trends in luxury fashion and be ready to discuss how you can contribute to maintaining store standards and achieving sales targets. This shows your passion for the industry.
✨Tip Number 4
Network with current or former employees of Crew Clothing if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Key Holder position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and retail, particularly in luxury fashion. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet sales targets.
Write a Personalised Cover Letter: In your cover letter, express your passion for the brand and the role. Mention specific examples of how you've delivered outstanding customer service in the past and how you can contribute to Crew Clothing's success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Crew Clothing
✨Show Your Passion for the Brand
Before the interview, take some time to research Crew Clothing and understand their values and products. Be ready to express your enthusiasm for the brand and how it aligns with your personal style and values.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to ensure customer satisfaction, as this role heavily focuses on delivering outstanding service.
✨Understand Multi-Channel Shopping
Familiarise yourself with the concept of multi-channel shopping and be prepared to discuss how you would promote these options to customers. This shows that you are proactive and understand modern retail practices.
✨Dress for Success
Since Crew Clothing values a professional appearance, make sure to dress smartly for your interview. Choose an outfit that reflects the brand's style while ensuring you feel confident and comfortable.
