Key Holder

Key Holder

Stratford-upon-Avon Full-Time No home office possible
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At a Glance

  • Tasks: Deliver outstanding customer service and maintain store standards to drive sales.
  • Company: Crew Clothing, a brand celebrating timeless British style since '93.
  • Benefits: Uniform contribution, pension plan, referral rewards, and professional development opportunities.
  • Why this job: Join a supportive team and make a real impact in a luxury retail environment.
  • Qualifications: Customer service focus, good communication skills, and retail experience preferred.
  • Other info: Empowering work culture that celebrates your achievements and growth.

Key Holder – Part Time
12 hours per week with keyholder responsibilities
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the role:

To generate
sales by delivering outstanding customer service and maintaining impeccable
store standards ensuring customer loyalty is retained.
Responsibilities:

  • Achieve
    sales targets by demonstrating passion for the product and the brand
  • Provide
    accurate information about our product to the customer including features and
    benefits and stock availability
  • Promote
    our multi-channel shopping options to ensure maximum customer satisfaction
  • Provide
    an inviting and welcoming atmosphere for our customers
  • Process
    sales transactions with care and in line with company guidelines
  • Demonstrate
    flexibility in order to meet the needs of the store

Key Skills and Experience


Essential


  • Customer
    service focused
  • Good
    communication skills
  • Experience
    in retail industry

Desirable


  • Good
    IT skills
  • Experience
    of working in a luxury fashion brand

Benefits:

  • Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
  • Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
  • Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
  • Comprehensive Professional Development: Elevate your career and reach your full potential.
  • Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth

Key Holder employer: Crew Clothing

At Crew Clothing, we pride ourselves on being an exceptional employer, offering a supportive and empowering work environment that celebrates creativity and collaboration. As a Key Holder, you'll enjoy a range of benefits including a uniform contribution, a future-focused pension plan, and opportunities for professional development, all while working in a brand that embodies timeless British style. Join us in creating memorable experiences for our customers and be part of a team that values your contributions and growth.
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Contact Detail:

Crew Clothing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Holder

✨Tip Number 1

Get to know the brand inside out! Crew Clothing is all about that timeless British style, so make sure you can chat confidently about their products and values. This will show your passion and help you connect with the team during interviews.

✨Tip Number 2

Practice your customer service skills! Since this role is all about delivering outstanding service, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories!

✨Tip Number 3

Don’t forget to showcase your flexibility! The job description mentions adapting to store needs, so be ready to discuss how you've handled changing situations in previous roles. It’s all about showing you can roll with the punches!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!

We think you need these skills to ace Key Holder

Customer Service
Communication Skills
Sales Skills
Retail Experience
Product Knowledge
IT Skills
Flexibility
Team Collaboration

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the brand and the role shine through. We want to see how much you care about delivering outstanding customer service and creating a welcoming atmosphere for our customers.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail and customer service. We love seeing how your skills align with our values and the responsibilities of the Key Holder role.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. This helps us quickly see why you’d be a great fit for Crew Clothing.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our Crew!

How to prepare for a job interview at Crew Clothing

✨Know the Brand Inside Out

Before your interview, dive deep into Crew Clothing's history, values, and product range. Understanding their spirit of the south coast and what makes their clothing special will help you connect with the brand during the interview.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you delivered outstanding customer service. Highlight how you went above and beyond to ensure customer satisfaction, as this is crucial for a Key Holder role.

✨Demonstrate Flexibility and Team Spirit

Be ready to discuss how you've adapted to changing situations in previous jobs. Crew Clothing values collaboration and flexibility, so share instances where you worked well with others or adjusted to meet store needs.

✨Ask Thoughtful Questions

Prepare a few questions about the company culture, team dynamics, or future growth opportunities. This shows your genuine interest in the role and helps you assess if Crew Clothing is the right fit for you.

Key Holder
Crew Clothing
Location: Stratford-upon-Avon
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