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- Tasks: Deliver outstanding customer service and maintain store standards to drive sales.
- Company: Crew Clothing, a brand celebrating timeless British style and community spirit.
- Benefits: Uniform contribution, pension plan, referral rewards, and professional development opportunities.
- Why this job: Join a supportive team and make a real impact in a luxury retail environment.
- Qualifications: Customer service focus and good communication skills; retail experience preferred.
- Other info: Empowering work culture that celebrates your achievements and growth.
The predicted salary is between 10 - 13 ÂŁ per hour.
Part Time 20 hours per week with keyholder responsibilities.
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the role: To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities:
- Achieve sales targets by demonstrating passion for the product and the brand.
- Provide accurate information about our product to the customer including features and benefits and stock availability.
- Promote our multi-channel shopping options to ensure maximum customer satisfaction.
- Provide an inviting and welcoming atmosphere for our customers.
- Process sales transactions with care and in line with company guidelines.
- Demonstrate flexibility in order to meet the needs of the store.
Key Skills and Experience
Essential:
- Customer service focused.
- Good communication skills.
- Experience in retail industry.
Desirable:
- Good IT skills.
- Experience of working in a luxury fashion brand.
Benefits:
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Key Holder employer: Crew Clothing
Contact Detail:
Crew Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Crew Clothing's history, values, and products. This way, when you walk into that interview, you can show your passion for the brand and how you can contribute to its success.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle different customer situations. Role-playing with a friend can help you feel more confident and prepared for those tricky questions.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Crew Clothing. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the brand and the products shine through. We want to see that you genuinely care about delivering outstanding customer service and maintaining high store standards.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail and customer service. We love seeing how your skills align with our values, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get a quick sense of who you are and what you bring to the table.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Crew Clothing
✨Know the Brand Inside Out
Before your interview, dive deep into Crew Clothing's history, values, and product range. Understanding their spirit of the south coast and what makes their clothing special will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Highlight how you maintained store standards and created a welcoming atmosphere, as these are key responsibilities for the Key Holder role.
✨Demonstrate Flexibility and Team Spirit
Be ready to discuss how you've adapted to changing situations in previous jobs. Crew Clothing values collaboration and flexibility, so share instances where you worked well with others or adjusted to meet store needs.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their approach to customer loyalty or how they celebrate team successes, which aligns with their values and culture.
