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- Tasks: Deliver exceptional customer service and maintain store standards while achieving sales targets.
- Company: Crew Clothing embodies timeless British style, celebrating life's best moments since '93.
- Benefits: Enjoy a uniform contribution, future-focused pension plan, and a rewarding referral programme.
- Why this job: Join a supportive culture that values collaboration, creativity, and personal growth.
- Qualifications: Customer service focus, good communication skills, and retail experience are essential.
- Other info: Part-time role with keyholder responsibilities, perfect for students seeking flexible work.
Key Holder – Part Time
12 hours per week with keyholder responsibilities
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the role:
To generate
sales by delivering outstanding customer service and maintaining impeccable
store standards ensuring customer loyalty is retained.
Responsibilities:
- Achieve
sales targets by demonstrating passion for the product and the brand - Provide
accurate information about our product to the customer including features and
benefits and stock availability - Promote
our multi-channel shopping options to ensure maximum customer satisfaction - Provide
an inviting and welcoming atmosphere for our customers - Process
sales transactions with care and in line with company guidelines - Demonstrate
flexibility in order to meet the needs of the store
Key Skills and Experience
Essential
- Customer
service focused - Good
communication skills - Experience
in retail industry
Desirable
- Good
IT skills - Experience
of working in a luxury fashion brand
Benefits:
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth
Key Holder employer: Crew Clothing
Contact Detail:
Crew Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their commitment to quality and customer service will help you connect with the team during your interview.
✨Tip Number 2
Showcase your passion for retail and customer service by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your alignment with their focus on outstanding service.
✨Tip Number 3
Research the latest trends in luxury fashion and be ready to discuss them. This knowledge will not only impress your interviewers but also show that you are genuinely interested in the industry.
✨Tip Number 4
Network with current or former employees of Crew Clothing if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Crew Clothing's ethos and values. Highlight your understanding of their commitment to customer service and the importance of creating a welcoming atmosphere in your application.
Tailor Your CV: Make sure your CV reflects your experience in retail, particularly in customer service roles. Emphasise any previous work in luxury fashion brands and your ability to meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your customer service skills. Mention specific examples of how you've contributed to sales and customer satisfaction in past roles.
Highlight Key Skills: In your application, clearly outline your communication skills and flexibility. Provide examples of how you've successfully handled customer inquiries and adapted to changing store needs.
How to prepare for a job interview at Crew Clothing
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Crew Clothing and its values during the interview. Share why you admire the brand and how you connect with its spirit of the south coast, as this will demonstrate your alignment with their culture.
✨Highlight Your Customer Service Skills
Prepare examples from your past experiences that showcase your ability to deliver outstanding customer service. Discuss specific situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the Key Holder role.
✨Demonstrate Flexibility and Adaptability
Be ready to discuss how you've adapted to changing circumstances in previous jobs. The ability to be flexible and meet the needs of the store is essential, so share instances where you successfully managed unexpected challenges.
✨Familiarise Yourself with Multi-Channel Shopping
Understand the multi-channel shopping options that Crew Clothing offers. Be prepared to discuss how you would promote these options to enhance customer satisfaction, showing that you are proactive in driving sales and improving the customer experience.
