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- Tasks: Deliver exceptional customer service and maintain store standards while achieving sales targets.
- Company: Crew Clothing embodies timeless British style, celebrating life's best moments since '93.
- Benefits: Enjoy a uniform contribution, future-focused pension plan, and a rewarding referral programme.
- Why this job: Join a supportive culture that values collaboration, creativity, and personal growth.
- Qualifications: Customer service experience, preferably in a luxury fashion brand.
- Other info: Part-time role with 20 hours per week and keyholder responsibilities.
Key Holder – Part Time
15 hours per week with keyholder responsibilities
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the role:
To generate
sales by delivering outstanding customer service and maintaining impeccable
store standards ensuring customer loyalty is retained.
Responsibilities:
- Achieve
sales targets by demonstrating passion for the product and the brand - Provide
accurate information about our product to the customer including features and
benefits and stock availability - Promote
our multi-channel shopping options to ensure maximum customer satisfaction - Provide
an inviting and welcoming atmosphere for our customers - Process
sales transactions with care and in line with company guidelines - Demonstrate
flexibility in order to meet the needs of the store
Key Skills and Experience
Essential
- Customer
service focused - Good
communication skills - Experience
in retail industry
Desirable
- Good
IT skills - Experience
of working in a luxury fashion brand
Benefits:
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth
Key Holder employer: Crew Clothing
Contact Detail:
Crew Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their commitment to quality and customer service will help you connect with the team during your interview.
✨Tip Number 2
Showcase your passion for fashion and customer service in your conversations. Be prepared to discuss how you've previously created a welcoming atmosphere for customers, as this aligns with the role's responsibilities.
✨Tip Number 3
Research the latest trends in luxury fashion and be ready to share your insights. This demonstrates your knowledge of the industry and your ability to engage customers effectively.
✨Tip Number 4
Network with current or former employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Crew Clothing's ethos and values. Highlight your understanding of their commitment to customer service and the importance of creating a welcoming atmosphere in your application.
Tailor Your CV: Make sure your CV reflects your experience in customer service, particularly in luxury fashion. Emphasise any relevant roles where you demonstrated sales skills and maintained high store standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to meet sales targets. Mention specific examples of how you've provided outstanding customer service in previous roles.
Highlight Key Skills: In your application, clearly outline your key skills such as flexibility, teamwork, and communication. Relate these skills back to the responsibilities mentioned in the job description to show you're a perfect fit.
How to prepare for a job interview at Crew Clothing
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Crew Clothing and its values during the interview. Share what you love about the brand and how it resonates with you, as this will demonstrate your alignment with their culture and mission.
✨Highlight Customer Service Experience
Prepare examples from your past roles where you provided exceptional customer service. Discuss specific situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Key Holder position.
✨Demonstrate Flexibility
Be ready to discuss how you've adapted to changing circumstances in previous jobs. Crew Clothing values flexibility, so share instances where you successfully met the needs of the store or customers under pressure.
✨Know the Product Inside Out
Familiarise yourself with Crew Clothing's products, including their features and benefits. Being knowledgeable about the items will help you answer questions confidently and show that you're prepared to promote the brand effectively.
