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- Tasks: Assist the manager in driving sales and creating a delightful shopping experience.
- Company: Crew Clothing embodies timeless British style, celebrating life's best moments since '93.
- Benefits: Enjoy a uniform contribution, a future-focused pension plan, and a rewarding referral programme.
- Why this job: Join a supportive culture that values collaboration, creativity, and personal growth.
- Qualifications: Customer service focus, good communication skills, and retail experience are essential.
- Other info: Full-time role with opportunities for professional development.
The predicted salary is between 24000 - 36000 £ per year.
Overview
To assist the manager in driving consistent improvement to the stores sales, KPI\’s and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
At Crew Clothing, we believe clothes are about so much more than \”just clothes\”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life\’s best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From \’93 to now, people have been at the heart of everything we do. It\’s in our name – Crew.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Qualifications
- Essential: Customer service focused
- Essential: Good communication skills
- Essential: Experience in retail industry
- Desirable: Good IT skills
- Desirable: Experience of working in a luxury fashion brand
Benefits
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team\’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth
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Assistant Manager employer: Crew Clothing
Contact Detail:
Crew Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their ethos of collaboration, kindness, and creativity will help you connect with the team and demonstrate your alignment with their culture during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your ability to create a welcoming atmosphere and drive customer satisfaction, which is key for the Assistant Manager position.
✨Tip Number 3
Research the latest trends in retail and luxury fashion. Being knowledgeable about current market trends will not only impress during your interview but also show that you're passionate about the industry and ready to contribute to the store's success.
✨Tip Number 4
Network with current or former employees of Crew Clothing if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Crew Clothing's ethos and values. Highlight your understanding of their commitment to customer service and the importance of creating a welcoming atmosphere in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail, particularly in customer service and team management. Emphasise any previous roles where you contributed to sales targets or improved customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to motivate a team. Use specific examples from your past experiences that demonstrate your skills in communication and retail.
Showcase Your Skills: In your application, clearly outline your key skills such as customer service focus, good communication, and any IT proficiency. Relate these skills back to how they will benefit Crew Clothing and enhance the customer experience.
How to prepare for a job interview at Crew Clothing
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Crew Clothing and its values during the interview. Share why you believe in their mission and how you can contribute to creating a delightful shopping experience for customers.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to meet customer needs, as this role heavily focuses on customer satisfaction.
✨Be Ready to Discuss Sales Strategies
Think about how you would help achieve sales targets in the store. Be prepared to discuss specific strategies or ideas you have for driving sales and improving KPIs, showing that you understand the retail environment.
✨Emphasise Team Collaboration
Since the role involves assisting the manager and working with a team, be ready to talk about your experience in collaborating with others. Share examples of how you've motivated or developed team members in previous roles.
