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- Tasks: Lead a team to drive sales and create an amazing shopping experience.
- Company: Crew Clothing, a brand celebrating timeless British style and community spirit.
- Benefits: Uniform contribution, pension plan, referral rewards, and professional development opportunities.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Join a supportive environment where your leadership can shine and make a real impact.
- Qualifications: Customer service focus, sales-driven, and excellent communication skills.
The predicted salary is between 30000 - 40000 ÂŁ per year.
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the role: You will be the one to take full accountability in driving consistent improvement to the store's sales, KPI’s and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities:
- Delivering LFL growth of both sales and KPI performance in the store
- Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
- Complying with reasonable instructions from senior members of the retail team
- Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
- Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
- Controlling payroll and other store expenditures ensuring they come within budget
- Training and inducting your team to deliver excellent customer service
Key Skills and Experience:
- Essential: Customer service focused, Sales and target driven, Excellent visual merchandising skills, Commercial awareness, Good communication skills
- Desirable: Good IT skills, Experience of managing poor performance, Experience of working in a premium fashion brand
Benefits:
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Compensation: Competitive salary
Store Manager in London employer: Crew Clothing Westfield
Contact Detail:
Crew Clothing Westfield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in London
✨Tip Number 1
Get to know the company culture before your interview. Check out Crew Clothing's social media and website to understand their values and style. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the role and the team. Think about what it means to drive sales and maintain visual merchandising standards, and how you can contribute to that.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to customer service and team management. Use specific examples from your past experiences to demonstrate your skills and how they align with Crew's focus on collaboration and success.
✨Tip Number 4
After your interview, don’t forget to follow up with a thank-you email. It’s a great way to express your appreciation for the opportunity and reiterate your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision!
We think you need these skills to ace Store Manager in London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion and customer service shine through. We want to see how you connect with our brand and the spirit of the south coast. Share any relevant experiences that highlight your enthusiasm for creating a delightful shopping experience!
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about times you've motivated or developed a team, and how you’ve driven sales and performance in previous roles. We’re all about collaboration and success!
Be Specific About Your Achievements: Use concrete examples to demonstrate your skills and achievements. Whether it’s hitting sales targets or maintaining visual merchandising standards, we want to know what you’ve accomplished. Numbers and specific outcomes can really make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Crew family!
How to prepare for a job interview at Crew Clothing Westfield
✨Know Your Brand
Before the interview, dive deep into Crew Clothing's history, values, and product range. Understanding the brand's essence will help you connect your answers to their ethos, showing that you're not just a fit for the role but also for the company culture.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully motivated and developed teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact on sales and team performance.
✨Visual Merchandising Matters
Since visual merchandising is key to the role, come prepared with ideas on how you would enhance the store's layout and presentation. Bring along examples from your previous experience or even sketches to demonstrate your creativity and commercial awareness.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's current challenges, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if Crew Clothing is the right fit for you.