At a Glance
- Tasks: Assist in driving sales and creating an exceptional shopping experience.
- Company: Crew Clothing, a brand rooted in timeless British style and collaboration.
- Benefits: Uniform contribution, pension plan, referral rewards, and professional development.
- Other info: Empowering environment with opportunities for personal and professional growth.
- Why this job: Join a supportive team and make a real impact in retail.
- Qualifications: Customer service focus, good communication, and retail experience.
The predicted salary is between 25000 - 30000 £ per year.
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the role: To assist the manager in driving consistent improvement to the store's sales, KPI’s and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities:
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience:
- Essential
- Customer service focused
- Good communication skills
- Experience in retail industry
- Desirable
- Good IT skills
- Experience of working in a luxury fashion brand
Benefits:
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Assistant Manager in London employer: Crew Clothing Westfield
At Crew Clothing, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions collaboration, kindness, and creativity. Located in the heart of Westfields, our team enjoys a supportive environment with comprehensive professional development opportunities, a future-focused pension plan, and a rewarding referral programme. Join us to be part of a brand that values its people and celebrates success at every step.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Crew Clothing's history, values, and products. This way, when you walk into that interview, you can show your passion and understanding of what makes Crew special.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as an Assistant Manager at Crew.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in-store, like dealing with a difficult customer or motivating your team. This will show that you're ready to step up and make a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Assistant Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the brand and the products shine through. We want to see how much you care about delivering an exceptional customer experience and how you can contribute to our team spirit.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience in retail and customer service. We love seeing how your skills align with our values, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the Assistant Manager role. Avoid fluff and focus on what matters!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Crew family!
How to prepare for a job interview at Crew Clothing Westfield
✨Know the Brand Inside Out
Before your interview, dive deep into Crew Clothing's history, values, and product range. Understanding their spirit of the south coast and what makes their clothing special will help you connect with the brand during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your customer service focus will demonstrate that you align with Crew's commitment to creating a delightful shopping experience.
✨Demonstrate Team Spirit
Since the role involves assisting in team development, come ready to discuss how you've motivated or supported your colleagues in previous roles. Share specific instances where collaboration led to success, as this aligns with Crew's values of kindness and teamwork.
✨Be Ready to Discuss Visual Merchandising
Familiarise yourself with visual merchandising principles and be prepared to share your ideas on how to create an inviting store atmosphere. This shows your proactive approach to maintaining high standards, which is crucial for the Assistant Manager role.
