At a Glance
- Tasks: Lead a team to drive sales and create an amazing shopping experience.
- Company: Crew Clothing, a brand celebrating timeless British style.
- Benefits: Full-time role with opportunities for personal and professional growth.
- Other info: Join a supportive environment where your leadership can shine.
- Why this job: Be part of a creative team that values collaboration and customer satisfaction.
- Qualifications: Strong customer service skills and a passion for visual merchandising.
The predicted salary is between 30000 - 40000 £ per year.
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the role: You will be the one to take full accountability in driving consistent improvement to the store’s sales, KPI’s and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities:
- Deliver LFL growth of both sales and KPI performance in the store
- Maintain impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
- Comply with reasonable instructions from senior members of the retail team
- Develop, review and appraise your team based on key performance indicators and performance manage poor performers
- Ensure integrity of the brand is maintained through correct behaviours and uniform standards of the team
- Control payroll and other store expenditures ensuring they come within budget
- Train and induct your team to deliver excellent customer service
Key Skills and Experience
Essential:
- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
Desirable:
- Good IT skills
- Experience of managing poor performance
Store Manager employer: Crew Clothing Tunbridge Wells
At Crew Clothing, we pride ourselves on being more than just a retail employer; we foster a vibrant work culture that values collaboration, creativity, and kindness. As a Store Manager in Tunbridge Wells, you will enjoy opportunities for personal and professional growth while leading a passionate team dedicated to delivering exceptional customer experiences. With a focus on celebrating successes and maintaining high standards, Crew Clothing offers a rewarding environment where your contributions truly matter.
Contact Details:
Crew Clothing Tunbridge Wells Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in retail and let them know you're on the hunt for a Store Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to sales, team management, and customer service. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Show off your visual merchandising skills! If you get the chance, bring a portfolio of your past work or even create a mock-up of how you’d improve the store’s layout. This will demonstrate your creativity and commercial awareness.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your love for retail shine through! We want to see how excited you are about creating amazing shopping experiences and driving sales. Share any relevant experiences that highlight your enthusiasm for the industry.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about times you've motivated or developed a team, and how you’ve tackled challenges head-on. We love to see examples of collaboration and kindness!
Be Specific About Your Achievements:Don’t just say you’re great at hitting targets; show us! Use specific numbers or examples to demonstrate how you’ve driven sales or improved KPIs in previous roles. This helps us understand the impact you can bring to our store.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Crew Clothing Tunbridge Wells
✨Know Your Brand
Before the interview, dive deep into Crew Clothing's history and values. Understand their commitment to customer service and visual merchandising. This will help you align your answers with their ethos and show that you're genuinely interested in the brand.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on recruitment, training, and performance management. Be ready to discuss specific KPIs you've improved.
✨Visual Merchandising Matters
Since visual merchandising is key for this role, come prepared with ideas on how you would enhance the store's layout and presentation. You could even bring a portfolio of past work or sketches to illustrate your vision. This shows initiative and creativity!
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding poor performance management and customer service challenges. Think of scenarios where you've turned around a difficult situation and be ready to share those stories in detail.
