At a Glance
- Tasks: Deliver outstanding customer service and maintain store standards to boost sales.
- Company: Crew Clothing, a brand celebrating timeless British style and community spirit.
- Benefits: Uniform contribution, future-focused pension plan, referral rewards, and professional development.
- Other info: Empowering work culture that celebrates your achievements and growth.
- Why this job: Join a supportive team and make a real impact in a luxury retail environment.
- Qualifications: Customer service focus, good communication skills, and retail experience preferred.
The predicted salary is between 10 - 12 £ per hour.
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the role: To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities:
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience:
- Essential: Customer service focused, Good communication skills, Experience in retail industry
- Desirable: Good IT skills, Experience of working in a luxury fashion brand
Benefits:
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth. Subject to T&C's.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Sales Advisor in Stoke-on-Trent employer: Crew Clothing Trentham Gardens
At Crew Clothing, we pride ourselves on being an exceptional employer, offering a supportive and empowering work environment that celebrates collaboration, kindness, and creativity. As a Sales Advisor, you'll enjoy benefits such as a uniform contribution, a future-focused pension plan, and comprehensive professional development opportunities, all while working in a culture that values your contributions and fosters personal growth. Join us in creating memorable experiences for our customers and be part of a team that truly values its people.
Contact Details:
Crew Clothing Trentham Gardens Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Stoke-on-Trent
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Crew Clothing Trentham Gardens, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Advisor in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Crew Clothing Trentham Gardens that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Crew Clothing Trentham Gardens will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Crew Clothing Trentham Gardens and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Crew Clothing Trentham Gardens
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Crew Clothing Trentham Gardens, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Crew Clothing Trentham Gardens!
