Off-Price Sales Support Coordinator
Kingston-on-Thames (4 days in office, 1 day from home)
Full Time
Crew Clothing Company was founded inSalcombe in 1993. Today Crew is a great British brand, and our successlies in our authentic passion for producing great looking, well-madeclothes. We now have more than 115 stores and a thriving website, and thebusiness continues to grow.
Our people are at the heart of ourcompany. With a passion for exceptional service, and a love for ourproduct, our team is dedicated to offering thebest customer experience – nothing is too much trouble.
Purpose of the role:
Crews Off Price team are critical to the success of delivering Crew’sMulti Channel Strategy. The Off-Price Sales Support Coordinator will beresponsible for supporting the Buying Director with the management of Off-Priceaccounts at Crews Head Office.
Responsibility:
- Support the Buying Director with management of customer accountsfor Crews Off Price Business.
- Working closely with the product and merchandise team to ensureorders are collated, placed, and delivered on time.
- Supporting the customer accounts with marketing material /seasonal photography and samples.
- Working alongside the product, merchandising and QA team toensure garment quality and delivery are as per the customers’requirements.
- Supporting with the Negotiating on prices, and delivery toensure that sales and margin are achieved.
- Establish and maintain working partnerships alongside buyingteam with the existing and future supplier base
- Ensuring all departments within Crew Clothing team are awareofcustomer and supplier procedures covering IT / Importing & ExportingLogistics / Finance / QA /Warehousing departments, to be reviewed and updatedseasonally.
- Working with the internal teams on preparation of showroom forcustomer meetings.
- Attend customer meetings with the Buying Director.
- Management of samples for the partners orders.
- Management of on time delivery to customers of orders.
- Maintain strong customer / supplier relationships.
Key Skills & Experience:
Essential –
- Educated to degree standard
- 5 +years relevant experience in the retail industry.
- Preferable previous experience with discount retailers
- Excellent problem-solving, negotiation, and supplier managementskills.
- Good organisational skills.
- Sourcing & Sales experience in the clothing sector advantageous.
- Fabric experience would be an advantage.
- Thorough understanding of the development process & production fromdesign concept to finished delivered goods.
- Understanding of shipping, export & import process – experience withdirect working with overseas suppliers.
- Exposure to sales / customer / working relationships.
- Understanding of the Budgeting process.
- Broad knowledge / understanding of the clothing industry and tradingenvironment.
- Ability to work under pressure / timeline.
- Self-motivated and motivating.
- Commercial awareness.
- Good organisational skills.
- Efficient Negotiation skills.
- Confident comminutor & presenter.
Competitive salary
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Off-Price Sales Support Coordinator employer: Crew Clothing Head Office
Crew Clothing Company is an excellent employer, offering a vibrant work culture in the heart of Kingston-on-Thames. With a focus on employee growth and development, team members enjoy opportunities to engage in exciting marketing campaigns and local activations that truly reflect our brand values. The hybrid working model allows for flexibility while fostering collaboration and creativity within the team.
