At a Glance
- Tasks: Lead integration architecture and govern how systems connect in a tech transformation.
- Company: Crew Clothing Company, a dynamic British lifestyle brand with multiple brands.
- Benefits: Competitive salary, supportive team, and the chance to shape a new integration function.
- Other info: Join a lean, ambitious IT team with genuine ownership opportunities.
- Why this job: Be at the forefront of a major tech change and make a real impact.
- Qualifications: Experience as a Solutions Architect or Technical Lead in retail; strong integration knowledge.
The predicted salary is between 60000 - 75000 £ per year.
Kingston-on-Thames (4 days in office, 1 WFH day) – 37.5 hours per week
Crew Clothing Company is a British lifestyle brand operating across four brands — Crew Clothing, Pringle of Scotland, Saltrock and Ben Sherman — with 130+ Crew stores, a growing digital channel and an omnichannel customer experience. We are in the middle of a significant technology transformation: a new eCommerce platform, a new third‑party logistics partner, and an upgrade to our ERP platform, all running concurrently and targeting delivery before the end of 2027.
Our IT team is small and highly capable. We are building an internal integration function that will own how all our systems connect — and this role is at the foundation of that team.
Purpose of the role
This is a senior, highly technical role at the heart of Crew Clothing’s technology transformation. As Technical Lead, you will own the architecture and governance of how all our systems connect — our eCommerce platform, our new warehouse platform, our new ERP platform, and the cloud‑based integration layer that ties them together. You will take over from a departing Solutions Architect and be the senior technical authority on integration for the business. You will work closely with external delivery partners — including our eCommerce delivery partner, our ERP delivery partner and our logistics partner — establishing a formal architecture decision log and ensuring that integration design is right from day one, not retrofitted later. This role is the cornerstone of a new internal integration team we are building. You will be the most senior technical hire in this function and will shape how the team operates.
What it involves
- Own the integration architecture across all systems — defining patterns, standards and governance
- Lead the technical handover from our current delivery partner — documenting all existing decisions and system dependencies
- Establish and maintain the architecture decision log — ensuring all integration choices are formally recorded
- Design our new ERP platform integration layer from day one — working with our ERP delivery partner to ensure our ERP connects correctly to all platforms
- Govern our eCommerce OMS integration build — working with our eCommerce delivery partner to ensure Crew’s systems connect correctly
- Provide technical leadership to the Integration Developer and QA and Delivery Planner as the team grows
- Define and maintain integration runbooks and documentation — reducing reliance on individual knowledge
- Act as the senior technical escalation point for integration incidents and go/no‑go decisions
Key Skills & Experience
- Proven experience as a Solutions Architect or Technical Lead in a retail or omnichannel environment
- Deep knowledge of integration architecture — REST APIs, event‑driven patterns, middleware platforms (Azure Integration Services or equivalent)
- Experience connecting ERP systems (ideally Microsoft Dynamics or equivalent ERP) to eCommerce and logistics platforms
- Confidence managing third‑party delivery partners technically — reviewing their designs, challenging their decisions, and holding them to account
- Strong documentation skills — you write things down, formalise decisions, and leave things better than you find them
- Comfortable operating in a fast‑moving, multi‑programme environment where priorities change and pragmatism matters
- Experience in fashion or multi‑brand retail is beneficial but not essential
If successful, you will join a lean, ambitious IT team in the middle of the most significant technology change programme in Crew Clothing’s history. This is a role for someone who wants genuine ownership and the opportunity to build something from the ground up. You will have the support of the Director of Technology and work alongside a Programme Lead (being appointed) who will handle governance and delivery coordination — freeing you to focus on the technical architecture.
Compensation: Competitive salary
StudySmarter Expert Advice🤫
We think this is how you could land Technical Lead in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Crew Clothing Head Office values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Crew Clothing Head Office might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Crew Clothing Head Office!
✨Direct Apply to Crew Clothing Head Office
Let's not forget to apply directly through the Crew Clothing Head Office website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Lead in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Crew Clothing Head Office.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Crew Clothing Head Office. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Crew Clothing Head Office
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
