At a Glance
- Tasks: Support the E-Commerce Trading Manager to boost online sales and manage engaging website content.
- Company: Join a dynamic team at Crew Clothing, known for its collaborative spirit.
- Benefits: Enjoy a flexible work schedule with 4 days in office and 1 day from home.
- Other info: Great opportunity for career growth in a fast-paced e-commerce environment.
- Why this job: Be part of a creative role that directly impacts sales and customer engagement.
- Qualifications: Attention to detail, strong communication skills, and experience with content management platforms.
The predicted salary is between 30000 - 40000 £ per year.
Full-Time (4 days in office, 1 from home) Kingston-on-Thames
Purpose of the role: Responsible for supporting the E-Commerce Trading Manager to deliver the sales plan for the season, through ensuring the on-time launch of products with quality images/copy and sufficient cross sales to drive AOV, merchandising the site to optimise sales/conversion. Responsible for managing and updating the Crew Clothing website on a regular basis to ensure the content is inspirational, relevant, engaging and supports the delivery of the key KPIs. Ensures all content on the site is aligned with the Trading and Marketing Calendars, Retail windows and Digital Marketing requirements.
Responsibilities:
- Support the E-Commerce Trading Manager in producing the weekly Monday trade pack, identifying reasons for good/poor performance and suggesting potential actions to make the good better and to rectify poor performing areas.
- Report on the weekly web and company bestsellers, ensuring they are all online.
- Communicate the number of new lines launched the week before and any issues with late deliveries/missing digital assets meaning stock is in the warehouse but the product(s) can’t go live.
- Using reports available communicate any areas of poor availability and report on the number of options live on the site each week by gender.
- Review stock levels on all product areas, ensuring out of stocks and sale lines are removed from prime categories during non-promotional activity.
- Use Google Analytics daily to monitor the website and product performance and identify key merchandising and content requirements based on the data.
- Use the Marketing/Trading Calendars to understand the trading and content priorities and ensure products are featured/merchandised accordingly.
- Awareness of key promotional activity, ensuring prices are actioned and accurate for launch of the event. Highlight any risks to delivery.
- Review of sale products to ensure they don’t impact full price product. Remove, hide or de-prioritise when relevant.
- Support the E-Commerce Trading Manager and Digital Marketing Manager in recommending products for emails and website content slots, ensuring categories are merchandised according to the product/category focus.
- Work closely with merchandising and VM weekly asking for information on new launches. Identify product opportunities, ensuring the website has sufficient stock to deliver the KPIs.
- Additional production and communication responsibilities.
Key skills & experience:
- High attention to detail
- Strong communication skills
- Excellent organisational skills
- Creative and commercial acumen
- Experience of working within a content management platform
- A flexible approach to meet the needs of the business
- Strong written English
Ecommerce Trading and Content Coordinator in London employer: Crew Clothing Head Office
At Crew Clothing, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Kingston-on-Thames that fosters creativity and collaboration. Our commitment to employee growth is evident through ongoing training opportunities and a supportive environment that encourages innovation. With a flexible working arrangement of four days in the office and one from home, we ensure our team enjoys a healthy work-life balance while contributing to our mission of delivering quality products and engaging content.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Trading and Content Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your previous work in e-commerce and content management. This is a great way to demonstrate your creativity and organisational skills.
✨Tip Number 3
Prepare for interviews by researching the company’s trading and marketing strategies. Be ready to discuss how you can contribute to their KPIs and improve their online presence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Ecommerce Trading and Content Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ecommerce Trading and Content Coordinator role. Highlight relevant experience, especially in e-commerce and content management, and don’t forget to showcase your attention to detail and organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific examples of how you've successfully managed content or improved sales in previous positions. Keep it engaging and relevant!
Show Off Your Analytical Skills:Since this role involves using Google Analytics, make sure to mention any experience you have with data analysis. Talk about how you've used data to drive decisions or improve performance in past roles. We love numbers that tell a story!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Crew Clothing Head Office
✨Know Your Numbers
Before the interview, brush up on your knowledge of key metrics related to e-commerce. Be ready to discuss how you’ve used data, like Google Analytics, to drive sales or improve product visibility. This shows you understand the importance of performance metrics in the role.
✨Showcase Your Creativity
Prepare examples of how you've created engaging content or merchandising strategies in previous roles. Bring along a portfolio if possible, or be ready to describe specific campaigns that highlight your creative and commercial acumen.
✨Master the Art of Communication
Since strong communication skills are crucial for this role, practice articulating your thoughts clearly. Think about how you can convey complex ideas simply, especially when discussing past experiences with team collaboration or reporting on performance.
✨Be Ready to Problem-Solve
Anticipate questions about how you would handle challenges, such as late deliveries or stock issues. Prepare a few scenarios where you successfully identified problems and implemented solutions, demonstrating your proactive approach and attention to detail.
