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- Tasks: Drive business transformation and enhance customer experience through analytical insights.
- Company: Crew Clothing, a brand celebrating timeless British style and collaboration.
- Benefits: Staff discount, uniform allowance, pension scheme, and hybrid working options.
- Other info: Join a dynamic team focused on creativity and customer success.
- Why this job: Make a real impact in a supportive culture while developing your career.
- Qualifications: Strong analytical skills and experience in IT project management.
The predicted salary is between 30000 - 40000 ÂŁ per year.
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the role: Reporting to the Project Manager this is a business-facing role where you will be given the opportunity to add real value. The IT Business Analyst must be able to demonstrate they are a customer focused individual with the energy, drive and commitment to make it happen. This role will be required to work closely with all departments of the business driving change and efficiencies on the order platform, the order creation and order fulfilment system. This role will be working on business transformation projects, which may affect several areas of the business, and thus, good Organisational Politics, Conflict Management and Interpersonal skills are essential.
Responsibilities:
- Ensure alignment to business objective: Champion the customer experience;
- Understand business requirements including documentation of as is / to be scenarios;
- Maintain good documentation of projects and monitor project plans;
- Develop a project communication strategy and keep stakeholders informed of project updates;
- Ensure that colleagues and project stakeholders have a clear view of progress, issues, risks and interdependencies relating to project delivery;
- Assist and support QA, UAT and user training;
- Create process maps and document system interfaces;
- Focus on standardization of business process;
- Understand best practices and technology trends.
Key Skills and Experience:
Essential skills:
- Strong analytical skills;
- Excellent project documentation and PMO support skills;
- Ability to explain complex technical issues to non-IT-experts;
- Organised and flexible to changing business priorities;
- Problem solving & delivering results;
- Excellent listening skills;
- Willingness to take ownership of issues, ensure all interested parties are kept informed of progress and deliver solutions;
- Ability to work in an environment that is fluid with changing priorities;
- Action Orientated;
- Highest level of integrity, honesty and trust;
- Drive for results.
Desirable skills:
- Knowledge of AX or any other ERP system such as Oracle or SAP.
Experience:
- Solid background in business enablement through technology;
- Experience with all aspects of IT projects, from design through development, testing, implementation, and PMO support;
- Experience of B2B and/or B2C information management solutions, ideally in a retail / wholesale business;
- Analytical and project management skills, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements;
- Demonstrated ability to review, consolidate and communicate with all levels within IT and the business.
What we can offer you:
- Staff Discount
- Uniform allowance
- Pension scheme
- Hybrid working (3 days in the office, 2 from home)
- Refer a Friend scheme
- Training and career development
- Supportive and rewarding culture
Business Analyst in Kingston upon Thames employer: Crew Clothing Head Office
Contact Detail:
Crew Clothing Head Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Analyst role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to business analysis. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, we suggest using the STAR method (Situation, Task, Action, Result) to clearly demonstrate how you've tackled challenges in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Business Analyst in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the business and championing the customer experience.
Tailor Your CV: Make sure to customise your CV to highlight relevant skills and experiences that align with the job description. We love seeing how your background fits with our needs, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your ideas effectively without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Crew Clothing Head Office
✨Know Your Stuff
Before the interview, dive deep into Crew Clothing's values and mission. Understand how they prioritise customer experience and collaboration. This will help you align your answers with their ethos and show that you're genuinely interested in the role.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used your analytical skills to solve problems or improve processes. Be ready to explain complex technical issues in simple terms, as this is crucial for a Business Analyst role.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle various business scenarios, especially around project management and stakeholder communication. Think of past experiences where you successfully navigated conflicts or drove change, and be prepared to share those stories.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, current projects, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.