At a Glance
- Tasks: Support the Branch Merchandiser in optimising stock packages and driving sales.
- Company: Crew Clothing, a brand celebrating timeless British style and creativity.
- Benefits: Flexible working, competitive salary, and opportunities for personal growth.
- Other info: Dynamic role with opportunities for career development and teamwork.
- Why this job: Join a collaborative team and make a real impact on retail success.
- Qualifications: Experience in merchandising or planning with strong commercial skills.
The predicted salary is between 31500 - 38500 £ per year.
Full-Time (4 days in office, 1 day from home) Kingston-on-Thames At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the role
To support the Branch Merchandiser in optimizing the stock packages by channel in order to deliver the channel sales plans and manage stock in the most profitable way.
Responsibilities
- Store Planning and Trading
Deliver an optimised, balanced range for retail that meets and exceeds sales and MD targets. Set commercial initial allocations by category aligned with planned store turnover, space, cover and implement and manage the seasonal allocation and replenishment strategy by department/category. Potentialise sales and profit opportunities in stores by grade - Understanding store turnovers, size and commercial grading. Manage store openings/modernisations/closures and space changes, working closely with B&M to deliver successful launches. Optimise the trading of stock within the business, understanding the performance across all channels and ensuring delivery of the best return on stock investment. Feed back market intelligence and analysis to the B&M teams. Work with retail Heads of Retail, Area Managers and B&M to identify existing and new opportunities. Manage specific projects, documenting and analysing information and formulating conclusions and recommendations to the business. Move the business forward through trialling/proposing new ideas. Analyse and review weekly/monthly/seasonal trade by store and grade versus budget and last year and propose short/medium/longer term actions. Build relationships and work cross-functionally with Retail, Buying and Merchandising and logistics teams. Regular visits to stores to gather market intelligence and competitor analysis.
- Distribution
Work closely with Logistics to forecast retail short term dispatch and DC volumes. Work with supply chain/logistics to ensure best delivery day/method/frequency. Work closely with the merchandising to devise allocation best practice methods. Plan store distribution ensuring each store receives the optimum number and volume of deliveries to ensure availability from a width and depth perspective. Optimise the allocation and replenishment system. Oversee the smooth flow of stock in stops maximising potential through initial allocation, re-assortments, and identify stock to be removed at the end of season for Outlet. Manage store consolidations in line with Store requirements and budget.
- Key Interfaces
Head of B&M, B&M Teams, Retail, Logistics, Finance.
People Management
Management of team of 2. Responsible for performance management and development plans.
Key Skills
- Strong commercial skills with an in-depth understanding of the High Street
- Experience of working in a fast-paced merchandising/planning role
- Able to talk knowledgeably about seasonal trends and comfortable discussing product, affinity with product
- Collaborative approach – works in partnership with peers in key functions
- Excellent communication and influencing skills – able to build effective relationships at all levels and gain buy-in at Senior Management level
- Ability to think ‘big picture’
- Strong numerical/analytical skills
- Excellent problem-solving skills – solution focused
- High attention to detail
- Confident decision maker
- Flexibility to manage several activities simultaneously
- Ability to work under pressure and meet deadlines
- Ability to work on own initiative and be proactive
- Drive for results
- Commercial focus
- Ability to manage change positively
- Commercial and business skills with an understanding of multi-channel retail
Branch Merchandiser in Kingston upon Thames employer: Crew Clothing Head Office
At Crew Clothing, we pride ourselves on being an exceptional employer that values collaboration, creativity, and kindness. Located in the vibrant Kingston-on-Thames, our work culture fosters personal and professional growth, offering employees the chance to engage in meaningful projects while enjoying a supportive environment. With a focus on continuous improvement and innovation, we empower our team members to thrive and celebrate their successes as part of the Crew family.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Merchandiser in Kingston upon Thames
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Crew Clothing Head Office, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Crew Clothing Head Office!
We think you need these skills to ace Branch Merchandiser in Kingston upon Thames
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Crew Clothing Head Office, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Crew Clothing Head Office and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Crew Clothing Head Office that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Crew Clothing Head Office
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
