Crew Clothing Company is seeking a Customer Service Agent to be the first point of contact for customers across phone, email, live chat and social media. You'll resolve issues, handle returns and refunds, and guide customers through the journey with empathy and clarity.
Ideal candidates are positively minded, with strong communication skills, adaptability, and a genuine passion for helping people. Teamwork and composure under pressure are essential to succeed in a busy retail environment.
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Customer Experience Specialist — Multichannel Support employer: Crew Clothing Head Office
Crew Clothing Company is an excellent employer, offering a vibrant work culture in the heart of Kingston-on-Thames. With a focus on employee growth and development, team members enjoy opportunities to engage in exciting marketing campaigns and local activations that truly reflect our brand values. The hybrid working model allows for flexibility while fostering collaboration and creativity within the team.
