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For Companies At a Glance
- Tasks: As a Sales Advisor, you'll deliver top-notch customer service and maintain store standards.
- Company: Crew Clothing embodies timeless British style, inspired by the spirit of the south coast.
- Benefits: Enjoy a uniform contribution, a future-focused pension plan, and a rewarding referral programme.
- Why this job: Join a supportive team that celebrates your achievements and fosters personal growth.
- Qualifications: Customer service focus, good communication skills, and retail experience are essential.
- Other info: This is a part-time role, perfect for students looking to gain retail experience.
At Crew Clothing, we believe clothes are about so much more than "just clothes". Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life's best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From '93 to now, people have been at the heart of everything we do. It's in our name – Crew.
Purpose Of The Role
To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Essential Key Skills and Experience:
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable
- Good IT skills
- Experience of working in a luxury fashion brand
Benefits
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team's growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Skills
- Fashion Retail
- Customer Service
- Cash handling
- Visual merchandising
Seniority level: Entry level
Employment type: Part-time
Job function: Sales and Business Development
Industries: Retail
Sales Advisor employer: Crew Clothing Company
Contact Detail:
Crew Clothing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their ethos of timeless British style will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your previous customer service experiences, especially in retail. Highlight specific examples where you went above and beyond to ensure customer satisfaction, as this aligns with the role's focus on outstanding service.
✨Tip Number 3
Showcase your communication skills by engaging with potential customers in a friendly manner. Practising how to approach customers and provide product information can set you apart from other candidates.
✨Tip Number 4
Demonstrate your flexibility and adaptability by preparing examples of how you've successfully handled changing situations in past roles. This is crucial for meeting the dynamic needs of the store.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Crew Clothing's ethos and values. Highlight your understanding of their commitment to customer service and the spirit of the south coast in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated strong communication skills and a passion for fashion.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific examples of how you've achieved sales targets or provided excellent customer service in the past.
Showcase Your Flexibility: In your application, mention your ability to adapt to different situations and meet the needs of the store. This is crucial for a Sales Advisor role, so provide examples of how you've done this before.
How to prepare for a job interview at Crew Clothing Company
✨Show Your Passion for the Brand
Crew Clothing values a genuine passion for their products. Make sure to express your enthusiasm for the brand and its values during the interview. Share any personal experiences you have with their clothing or how you relate to their spirit of the south coast.
✨Demonstrate Excellent Customer Service Skills
As a Sales Advisor, customer service is key. Prepare examples from your past experiences where you provided outstanding service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction.
✨Familiarise Yourself with Multi-Channel Shopping Options
Crew Clothing promotes multi-channel shopping, so be ready to discuss how you would inform customers about these options. Research their online presence and think about how you can enhance the in-store experience by integrating digital tools.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the Sales Advisor role, the team culture, and opportunities for professional development. This shows your interest in the position and helps you assess if it's the right fit for you.
