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For Companies At a Glance
- Tasks: As a Sales Advisor, you'll deliver top-notch customer service and maintain store standards.
- Company: Crew Clothing Company embodies timeless British style, inspired by the spirit of the south coast.
- Benefits: Enjoy a uniform contribution, a future-focused pension plan, and a rewarding referral programme.
- Why this job: Join a supportive team that celebrates your achievements and fosters personal growth in a vibrant retail environment.
- Qualifications: Customer service skills and retail experience are essential; luxury fashion experience is a plus.
- Other info: This part-time role offers 4 hours per week, perfect for students balancing studies and work.
At Crew Clothing, we believe clothes are about so much more than "just clothes". Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life's best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From '93 to now, people have been at the heart of everything we do. It's in our name – Crew.
Purpose Of The Role
To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Essential Key Skills and Experience:
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable
- Good IT skills
- Experience of working in a luxury fashion brand
Benefits
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team's growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Skills
- Fashion Retail
- Customer Service
- Cash handling
- Visual merchandising
Seniority level: Entry level
Employment type: Part-time
Job function: Sales and Business Development
Industries: Retail
Sales Advisor employer: Crew Clothing Company
Contact Detail:
Crew Clothing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their ethos of timeless British style will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples from your past experiences. Highlight how you've gone above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's responsibilities.
✨Tip Number 3
Practice your communication skills by engaging in conversations about fashion and retail. Being able to discuss trends and product features confidently will impress your interviewers and show your enthusiasm for the role.
✨Tip Number 4
Demonstrate your flexibility and adaptability by preparing to discuss how you've handled changing situations in previous jobs. This is crucial for a Sales Advisor role where customer needs can vary greatly.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Crew Clothing Company's ethos and values. Familiarise yourself with their products and the spirit of the south coast they embody. This will help you tailor your application to reflect your alignment with their brand.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or customer service. Mention specific instances where you've demonstrated good communication skills or achieved sales targets, as these are key for the Sales Advisor role.
Showcase Your Passion: Express your enthusiasm for fashion and customer service in your application. Use examples that illustrate your passion for the product and how you can contribute to creating an inviting atmosphere for customers.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Address the key responsibilities mentioned in the job description, such as processing sales transactions and promoting multi-channel shopping options, to show that you understand what the role entails.
How to prepare for a job interview at Crew Clothing Company
✨Show Your Passion for the Brand
Crew Clothing Company values a genuine passion for their products. Make sure to express your enthusiasm for the brand and its values during the interview. Share any personal experiences with their clothing or how you relate to their spirit of the south coast.
✨Demonstrate Excellent Customer Service Skills
As a Sales Advisor, customer service is key. Prepare examples from your past experiences where you provided outstanding service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction.
✨Familiarise Yourself with Multi-Channel Shopping Options
Understanding Crew's multi-channel shopping options is crucial. Research their online and in-store services, and be ready to discuss how you would promote these options to enhance customer experience during the interview.
✨Prepare for Role-Playing Scenarios
Interviews for retail positions often include role-playing scenarios. Be prepared to demonstrate how you would approach a sales transaction or handle a customer query. Practising these scenarios can help you feel more confident and showcase your skills effectively.
