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For Companies At a Glance
- Tasks: Engage customers and drive sales while maintaining store standards.
- Company: Crew Clothing Company embodies timeless British style with a focus on collaboration and creativity.
- Benefits: Enjoy a uniform contribution, pension plan, referral rewards, and professional development opportunities.
- Why this job: Join a supportive team that celebrates your achievements and fosters personal growth in a stylish environment.
- Qualifications: Customer service skills and retail experience are essential; luxury fashion experience is a plus.
- Other info: Part-time role with flexible hours, perfect for students looking to gain retail experience.
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose Of The Role
To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand.
- Provide accurate information about our product to the customer including features and benefits and stock availability.
- Promote our multi-channel shopping options to ensure maximum customer satisfaction.
- Provide an inviting and welcoming atmosphere for our customers.
- Process sales transactions with care and in line with company guidelines.
- Demonstrate flexibility in order to meet the needs of the store.
Essential Key Skills and Experience:
- Customer service focused.
- Good communication skills.
- Experience in retail industry.
Desirable
- Good IT skills.
- Experience of working in a luxury fashion brand.
Benefits
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Skills
- Fashion Retail
- Customer Service
- Cash handling
- Visual merchandising
Sales Advisor employer: Crew Clothing Company
Contact Detail:
Crew Clothing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their commitment to quality and customer service will help you connect with potential customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your previous retail experience, especially in customer service roles. Highlight specific examples where you went above and beyond to meet customer needs, as this aligns with Crew's focus on outstanding service.
✨Tip Number 3
Showcase your knowledge of current fashion trends and how they relate to Crew Clothing's offerings. Being able to discuss how you would promote their multi-channel shopping options can set you apart from other candidates.
✨Tip Number 4
Demonstrate your flexibility and willingness to adapt to the store's needs. Share examples of how you've successfully handled changing situations in past roles, as this is crucial for maintaining store standards and customer satisfaction.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Crew Clothing Company's ethos and product range. Highlight your understanding of their commitment to customer service and timeless British style in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated strong communication skills and a passion for fashion.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific examples of how you've achieved sales targets or provided excellent customer service in past positions.
Highlight Key Skills: In your application, clearly outline your key skills such as customer service focus, cash handling, and any experience in luxury fashion. This will help you stand out as a suitable candidate for the Sales Advisor position.
How to prepare for a job interview at Crew Clothing Company
✨Show Your Passion for the Brand
Crew Clothing values a genuine passion for their products. Make sure to express your enthusiasm for the brand and its values during the interview. Share any personal experiences with their clothing or how you relate to their spirit of the south coast.
✨Demonstrate Excellent Customer Service Skills
As a Sales Advisor, customer service is key. Prepare examples from your past experiences where you provided outstanding service, resolved issues, or went above and beyond for a customer. This will show that you understand the importance of customer loyalty.
✨Familiarise Yourself with Multi-Channel Shopping Options
Crew Clothing promotes multi-channel shopping, so be ready to discuss how you can assist customers in navigating these options. Research their online presence and think about how you can enhance the customer experience both in-store and online.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving abilities and flexibility. Think of scenarios where you had to adapt to changing circumstances or handle difficult customers, and be ready to explain how you managed those situations effectively.
