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- Tasks: Lead a new store, driving sales and team success while ensuring a fantastic customer experience.
- Company: Crew Clothing embodies timeless British style, celebrating life's best moments with a focus on collaboration and kindness.
- Benefits: Enjoy a uniform contribution, a future-focused pension plan, and a rewarding referral programme.
- Why this job: Join a supportive culture that values your growth and celebrates achievements in a vibrant retail environment.
- Qualifications: Customer service focus, sales-driven, excellent visual merchandising skills, and good communication are essential.
- Other info: Immediate start available for this exciting new store opening in Muswell Hill.
The predicted salary is between 30000 - 42000 £ per year.
Store Manager - Muswell Hill - Full Time 37.5 hours per week
NEW STORE OPENING JULY / AUGUST - Immediate Start.
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the role:
You will be the one to take full accountability in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities:
- Delivering LFL growth of both sales and KPI performance in the store
- Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
- Complying with reasonable instructions from senior members of the retail team
- Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
- Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
- Controlling payroll and other store expenditures ensuring they come within budget
- Training and inducting your team to deliver excellent customer service
Key Skills and Experience:
Essential:
- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
Desirable:
- Good IT skills
- Experience of managing poor performance
- Experience of working in a premium fashion brand
Benefits:
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Retail Shops Manager employer: Crew Clothing Company
Contact Detail:
Crew Clothing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shops Manager
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and culture. Understanding their emphasis on collaboration, kindness, and creativity will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to discuss your experience in driving sales and improving KPIs. Be ready to share specific examples of how you've successfully managed a retail team and achieved targets in previous roles.
✨Tip Number 3
Showcase your visual merchandising skills by bringing a portfolio or examples of your work. This will demonstrate your ability to maintain high standards and create an appealing shopping experience.
✨Tip Number 4
Network with current or former employees of Crew Clothing if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Retail Shops Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Shops Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management, customer service, and visual merchandising. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive sales and manage a team.
Write a Strong Cover Letter: In your cover letter, express your passion for the brand and the retail industry. Highlight specific examples of how you've successfully managed teams, improved sales performance, or enhanced customer experiences in previous roles.
Showcase Your Skills: Make sure to emphasise your customer service focus, sales-driven mindset, and excellent communication skills throughout your application. Use concrete examples to illustrate your commercial awareness and visual merchandising expertise.
How to prepare for a job interview at Crew Clothing Company
✨Showcase Your Customer Service Skills
As a Retail Shops Manager, your ability to deliver exceptional customer service is crucial. Prepare examples of how you've gone above and beyond for customers in previous roles, and be ready to discuss how you would instil this ethos in your team.
✨Demonstrate Your Sales Acumen
Highlight your experience with sales targets and KPIs. Be prepared to discuss specific strategies you've implemented in the past that led to sales growth, and how you plan to achieve similar results at Crew Clothing.
✨Visual Merchandising Expertise
Since maintaining impeccable visual merchandising standards is key, bring along a portfolio or examples of your previous work. Discuss your approach to creating engaging displays that enhance the shopping experience and drive sales.
✨Team Development Focus
Talk about your experience in recruiting, training, and developing teams. Share specific instances where you've successfully managed poor performance and how you motivated your team to achieve their best.
