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- Tasks: Manage wholesale orders and ensure timely delivery to customers.
- Company: Crew Clothing Company, a leading British brand with a passion for quality clothing.
- Benefits: Full-time role with opportunities for growth in a dynamic environment.
- Why this job: Be part of a thriving team that drives logistics excellence and customer satisfaction.
- Qualifications: Self-starter with strong communication skills and attention to detail.
- Other info: Join a culture of continuous improvement and make a real impact.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Logistics Coordinator role at Crew Clothing Company. Crew Clothing Company was founded in Salcombe in 1993. Today Crew is a great British brand, and our success lies in our authentic passion for producing great looking, well made clothes. We now have more than 70 stores and a thriving website, and the business continues to grow.
Purpose Of The Role
The Wholesale team are critical to the success of delivering Crew’s Multi Channel Strategy. The Wholesale Coordinator will be responsible for tracking wholesale orders from supplier to delivery, communicating with our 3rd Party Logistics Partner, internal Wholesale team and Wholesale Customers.
Responsibilities
- Own the Wholesale Order Tracker, ensuring you and internal teams are updating as required in a timely manner.
- Produce weekly reports from the tracker, e.g. on-time delivery, late intake, Expected revenue vs Actual Revenue by week.
- Highlight product delays to Wholesale Team where required.
- Work with Stock Controller to ensure that the wholesale system stocks are aligned on the Crew and 3PL systems.
- Push picks through to the 3PL for picking making them aware of any deadlines and priorities.
- Arrange delivery bookings with customers.
- Ensure logistics requirements for each wholesale customer are met first time.
- Ensure Wholesale forecasts and priorities are communicated as timely and accurate as possible, applying corrective plans as required, and challenging internal teams where necessary.
- Support peak planning and take action to minimise risk to KPI performance.
- Manage reverse logistics through our 3PL ensuring visibility, speed, accuracy at minimal cost.
- Track final delivery with carriers and follow up any required actions to successful conclusion.
- Work with Crew departments to review processes and implement a culture of continuous improvement to increase control, accuracy and efficiency.
- Ensure the service delivered meets committed levels and where underperforming, own & drive the action plan to resolve.
Deliverables
- On time delivery to Wholesale customers.
- On time, accurate reporting.
- Exception Management.
- Wholesale customer service.
Experience Required
Essential
- A task orientated result driven self starter.
- Ability to manage and work with 3rd Party Logistics & Distribution Providers.
- Ability to plan, manage and prioritise a busy workload.
- Ability to work alone and in the wider Crew Team to achieve objectives and deliver results.
- Numerate with great attention to detail.
- Strong levels of communication, influencing and interpersonal skills.
Desirable
- Knowledge of MS AX or other Direct Fulfilment or Multi Channel Business system (ERP).
- WMS Systems, Preferably Red Prairie.
- Experience in BtoB fulfilment.
- Knowledge of 3rd Party Logistics Operations & Parcel Distribution Networks.
Logistics Coordinator in Kingston upon Thames employer: Crew Clothing Company
Contact Detail:
Crew Clothing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Coordinator in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to people in the logistics field, especially those who work at Crew Clothing Company. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Crew's values and their approach to logistics. Show us you’re not just another candidate but someone who genuinely cares about the brand and its mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common logistics questions and how you can demonstrate your skills in managing orders and working with 3rd party logistics.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you’re keen and professional, which is exactly what we want in a Logistics Coordinator.
We think you need these skills to ace Logistics Coordinator in Kingston upon Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Logistics Coordinator role. Highlight relevant experience and skills that match the job description, like your ability to manage logistics and communicate effectively with teams.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your background makes you a perfect fit for Crew Clothing Company. Keep it concise but impactful!
Showcase Your Attention to Detail: Since this role requires great attention to detail, make sure your application is free from typos and errors. A well-organised application reflects your ability to manage tasks accurately and efficiently.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us, making it easier for us to review your credentials!
How to prepare for a job interview at Crew Clothing Company
✨Know Your Logistics Inside Out
Make sure you brush up on logistics terminology and processes, especially those related to wholesale operations. Familiarise yourself with how 3rd Party Logistics work and be ready to discuss your experience managing these relationships.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in logistics before. Whether it’s managing delays or improving processes, having specific instances ready will demonstrate your ability to think on your feet and drive results.
✨Be Data-Driven
Since the role involves tracking orders and producing reports, be prepared to discuss how you’ve used data in previous roles. Highlight your attention to detail and how you’ve leveraged data to improve efficiency or accuracy in logistics.
✨Communicate Clearly and Confidently
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would handle customer interactions and internal team communications. This will show that you can effectively manage relationships and expectations.