Key Holder

Key Holder

Exeter Full-Time No home office possible
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At a Glance

  • Tasks: As a Key Holder, you'll drive sales and deliver top-notch customer service.
  • Company: Crew Clothing Company embodies timeless British style with a focus on community and creativity.
  • Benefits: Enjoy a uniform contribution, a future-focused pension plan, and a rewarding referral programme.
  • Why this job: Join a supportive culture that celebrates your achievements and fosters personal growth.
  • Qualifications: Customer service skills and retail experience are essential; luxury fashion experience is a plus.
  • Other info: This part-time role offers 20 hours per week with keyholder responsibilities.

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Key Holder – Part Time

20 hours per week with keyholder responsibilities

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

Key Holder – Part Time

20 hours per week with keyholder responsibilities

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose Of The Role

To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities

  • Achieve sales targets by demonstrating passion for the product and the brand
  • Provide accurate information about our product to the customer including features and benefits and stock availability
  • Promote our multi-channel shopping options to ensure maximum customer satisfaction
  • Provide an inviting and welcoming atmosphere for our customers
  • Process sales transactions with care and in line with company guidelines
  • Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience

Essential

  • Customer service focused
  • Good communication skills
  • Experience in retail industry

Desirable

  • Good IT skills
  • Experience of working in a luxury fashion brand

Benefits

  • Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
  • Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
  • Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
  • Comprehensive Professional Development: Elevate your career and reach your full potential.
  • Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth

Skills

Fashion Retail

Customer Service

cash handling

visual merchandising

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Part-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Retail

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Key Holder employer: Crew Clothing Company

At Crew Clothing Company, we pride ourselves on being more than just a retail employer; we foster a collaborative and empowering work environment that celebrates creativity and personal growth. Located in Exeter, our part-time Key Holder role offers not only competitive benefits like a uniform contribution and a future-focused pension plan but also opportunities for professional development and a rewarding referral programme. Join us to be part of a team that values kindness, customer service, and the spirit of the south coast in every interaction.
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Contact Detail:

Crew Clothing Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Holder

✨Tip Number 1

Familiarise yourself with Crew Clothing's brand values and product range. Understanding their commitment to quality and customer service will help you connect with the team during your interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your alignment with Crew's focus on outstanding service.

✨Tip Number 3

Be ready to discuss your experience in retail, especially if you've worked in a luxury fashion environment. Highlighting relevant experiences can set you apart from other candidates.

✨Tip Number 4

Prepare questions about the role and the company culture. This shows your genuine interest in becoming part of the Crew team and helps you assess if it's the right fit for you.

We think you need these skills to ace Key Holder

Customer Service Skills
Communication Skills
Sales Techniques
Cash Handling
Retail Experience
Visual Merchandising
Product Knowledge
Flexibility
Team Collaboration
Attention to Detail
Time Management
Problem-Solving Skills
IT Proficiency

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the Key Holder role at Crew Clothing. Familiarise yourself with their values, customer service expectations, and the importance of maintaining store standards.

Tailor Your CV: Highlight your relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated strong communication skills and a passion for fashion, as these are key for this position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and the role. Mention specific examples of how you've achieved sales targets or provided excellent customer service in past positions.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.

How to prepare for a job interview at Crew Clothing Company

✨Show Your Passion for the Brand

Crew Clothing Company values a genuine passion for their products. Make sure to express your enthusiasm for the brand and its values during the interview. Share any personal experiences with their clothing or how you relate to their spirit of the south coast.

✨Demonstrate Excellent Customer Service Skills

As a Key Holder, you'll need to provide outstanding customer service. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to create a welcoming atmosphere and handle customer queries effectively.

✨Be Ready to Discuss Sales Strategies

Since achieving sales targets is a key responsibility, be prepared to discuss how you would approach sales in a retail environment. Think about strategies you've used in the past to drive sales and how you can apply them at Crew Clothing.

✨Prepare Questions About the Role

Interviews are a two-way street. Prepare thoughtful questions about the Key Holder role, the team dynamics, and the company culture. This shows your interest in the position and helps you determine if it's the right fit for you.

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