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- Tasks: As a Key Holder, you'll drive sales and deliver top-notch customer service.
- Company: Crew Clothing Company embodies timeless British style with a focus on community and creativity.
- Benefits: Enjoy a uniform contribution, future-focused pension plan, and a rewarding referral programme.
- Why this job: Join a supportive team that celebrates your achievements and fosters personal growth.
- Qualifications: Customer service experience and good communication skills are essential; retail experience is a plus.
- Other info: This part-time role offers 12 hours per week with flexible scheduling.
Join to apply for the Key Holder role at Crew Clothing Company
Key Holder – Part Time 12 hours per week with keyholder responsibilities. At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose Of The Role To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable
- Good IT skills
- Experience of working in a luxury fashion brand
Benefits
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth
Skills Fashion Retail, Customer Service, cash handling, visual merchandising
Seniority level Entry level
Employment type Part-time
Job function Sales and Business Development
Industries Retail
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Key Holder employer: Crew Clothing Company
Contact Detail:
Crew Clothing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their commitment to quality and customer service will help you connect with the team during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your alignment with Crew's focus on outstanding service.
✨Tip Number 3
Be ready to discuss your flexibility in working hours, as this is essential for a part-time Key Holder role. Highlight any previous experience where you adapted to changing schedules or store needs.
✨Tip Number 4
Prepare questions about the company culture and professional development opportunities at Crew Clothing. This shows your genuine interest in growing with the company and being part of their team.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Key Holder role at Crew Clothing Company. Familiarise yourself with their values, customer service expectations, and the importance of maintaining store standards.
Tailor Your CV: Highlight your relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated flexibility, communication skills, and a passion for fashion, as these are key attributes for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and the role. Mention specific examples of how you've achieved sales targets or provided excellent customer service in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the retail industry.
How to prepare for a job interview at Crew Clothing Company
✨Show Your Passion for the Brand
Before the interview, take some time to familiarise yourself with Crew Clothing's history and values. Be ready to express why you love their products and how you can contribute to their mission of delivering outstanding customer service.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Key Holder role.
✨Be Ready to Discuss Flexibility
Since the role requires flexibility throughout the week, be prepared to discuss your availability. Show that you are willing to adapt to the store's needs and can handle varying shifts.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about team dynamics, training opportunities, or how success is measured in the Key Holder position.
