Key Holder

Key Holder

Eastbourne Part-Time No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and maintain store standards while achieving sales targets.
  • Company: Crew Clothing embodies timeless British style, inspired by the spirit of the south coast.
  • Benefits: Enjoy a uniform contribution, future-focused pension plan, and a rewarding referral programme.
  • Why this job: Join a supportive team that values creativity and personal growth in a vibrant retail environment.
  • Qualifications: Customer service focus, good communication skills, and retail experience are essential.
  • Other info: Part-time role with 12 hours per week and keyholder responsibilities.

Purpose of the role

:

To generatesales by delivering outstanding customer service and maintaining impeccablestore standards ensuring customer loyalty is retained.

Responsibilities:

  • Achievesales targets by demonstrating passion for the product and the brand
  • Provideaccurate information about our product to the customer including features andbenefits and stock availability
  • Promoteour multi-channel shopping options to ensure maximum customer satisfaction
  • Providean inviting and welcoming atmosphere for our customers
  • Processsales transactions with care and in line with company guidelines
  • Demonstrateflexibility in order to meet the needs of the store
  • Key Skills and Experience Essential

  • Customerservice focused
  • Goodcommunication skills
  • Experiencein retail industry
  • Desirable

  • GoodIT skills
  • Experienceof working in a luxury fashion brand
  • What we can offer you:

  • Staff Discount
  • Uniform allowance
  • Pension scheme
  • Refer a Friend scheme
  • Training and career development
  • Supportive and rewarding culture
  • Key Holder employer: Crew Clothing Company

    At Crew Clothing, we pride ourselves on being more than just a retail employer; we are a community that values collaboration, kindness, and creativity. Located in the vibrant city of Brighton, our part-time Key Holder role offers not only competitive benefits like a uniform contribution and a future-focused pension plan but also a supportive work environment that champions personal and professional growth. Join us to be part of a team that celebrates your achievements while delivering exceptional customer service in a brand that embodies timeless British style.
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    Contact Detail:

    Crew Clothing Company Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Key Holder

    ✨Tip Number 1

    Familiarise yourself with Crew Clothing's brand values and product range. Understanding their ethos and the spirit of the south coast will help you connect with the team and demonstrate your passion during any discussions.

    ✨Tip Number 2

    Prepare to showcase your customer service skills by thinking of specific examples from your past experiences. Highlight how you've gone above and beyond for customers, as this aligns perfectly with the role's focus on outstanding service.

    ✨Tip Number 3

    Research the latest trends in fashion retail, especially in luxury brands. Being knowledgeable about current styles and customer preferences can set you apart and show that you're genuinely interested in the industry.

    ✨Tip Number 4

    Network with current or former employees of Crew Clothing if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

    We think you need these skills to ace Key Holder

    Customer Service Skills
    Communication Skills
    Sales Techniques
    Cash Handling
    Visual Merchandising
    Retail Experience
    Product Knowledge
    Flexibility
    Team Collaboration
    Attention to Detail
    Problem-Solving Skills
    Time Management
    IT Proficiency

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Key Holder position at Crew Clothing. Tailor your application to highlight how your experience aligns with these requirements.

    Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail, customer service, and any specific skills mentioned in the job description. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet sales targets.

    Write a Strong Cover Letter: In your cover letter, express your passion for the brand and the role. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to maintaining store standards and achieving sales targets.

    Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.

    How to prepare for a job interview at Crew Clothing Company

    ✨Show Your Passion for the Brand

    Crew Clothing values passion for their products. Make sure to express your enthusiasm for the brand and its values during the interview. Share any personal experiences with their clothing or how you relate to their spirit of the south coast.

    ✨Demonstrate Customer Service Skills

    As a Key Holder, outstanding customer service is crucial. Prepare examples from your past experiences where you provided excellent service, resolved customer issues, or went above and beyond to ensure customer satisfaction.

    ✨Familiarise Yourself with Multi-Channel Shopping

    Understanding Crew Clothing's multi-channel shopping options is key. Research their online and in-store services, and be ready to discuss how you can promote these options to enhance customer experience during your interview.

    ✨Prepare for Flexibility Questions

    Flexibility is important in retail. Be ready to discuss how you've adapted to changing situations in previous roles. Think of specific instances where you had to adjust your approach to meet store needs or customer demands.

    Key Holder
    Crew Clothing Company
    Location: Eastbourne
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