At a Glance
- Tasks: As a Key Holder, you'll drive sales and deliver top-notch customer service.
- Company: Crew Clothing Company embodies timeless British style with a focus on community and creativity.
- Benefits: Enjoy a uniform contribution, a future-focused pension plan, and a rewarding referral programme.
- Why this job: Join a supportive team that celebrates your achievements and fosters personal growth in a vibrant retail environment.
- Qualifications: Customer service skills and retail experience are essential; luxury fashion experience is a plus.
- Other info: This part-time role offers 12 hours per week with keyholder responsibilities.
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Key Holder – Part Time
12 hours per week with keyholder responsibilities
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
Key Holder – Part Time
12 hours per week with keyholder responsibilities
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose Of The Role
To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable
- Good IT skills
- Experience of working in a luxury fashion brand
Benefits
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth
Skills
Fashion Retail
Customer Service
cash handling
visual merchandising
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
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Key Holder employer: Crew Clothing Company
Contact Detail:
Crew Clothing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their commitment to quality and customer service will help you connect with the team during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your alignment with Crew's focus on outstanding service.
✨Tip Number 3
Be ready to discuss your experience in retail, especially if you've worked in luxury fashion. Highlighting relevant experiences can set you apart from other candidates.
✨Tip Number 4
Prepare questions about the role and the company culture. Showing genuine interest in Crew Clothing and its values can leave a positive impression on your interviewers.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Key Holder role at Crew Clothing Company. Familiarise yourself with their values, customer service expectations, and the importance of maintaining store standards.
Tailor Your CV: Highlight your relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated good communication skills and a passion for fashion, as these are essential for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and your understanding of their mission. Mention specific examples of how you've achieved sales targets or provided excellent customer service in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the retail industry.
How to prepare for a job interview at Crew Clothing Company
✨Show Your Passion for the Brand
Crew Clothing Company values a genuine passion for their products. Make sure to express your enthusiasm for the brand and its values during the interview. Share any personal experiences with their clothing or how you relate to their spirit of the south coast.
✨Demonstrate Customer Service Skills
As a Key Holder, you'll need to excel in customer service. Prepare examples from your past experiences where you provided outstanding service, resolved issues, or went above and beyond for a customer. This will show that you understand the importance of customer loyalty.
✨Familiarise Yourself with Multi-Channel Shopping
Crew Clothing promotes multi-channel shopping options. Research these options and be ready to discuss how you would promote them to customers. This shows that you're proactive and understand modern retail practices.
✨Prepare for Flexibility Questions
Flexibility is key in retail. Be prepared to discuss how you've adapted to changing situations in previous roles. Highlight your ability to meet the needs of the store and your willingness to take on various responsibilities as a Key Holder.