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For Companies At a Glance
- Tasks: As a Key Holder, you'll drive sales and deliver top-notch customer service.
- Company: Crew Clothing Company embodies timeless British style with a focus on collaboration and creativity.
- Benefits: Enjoy a uniform contribution, a future-focused pension plan, and a rewarding referral programme.
- Why this job: Join a supportive culture that celebrates your achievements and fosters personal growth.
- Qualifications: Customer service skills and retail experience are essential; luxury fashion experience is a plus.
- Other info: This part-time role offers 12 hours per week with keyholder responsibilities.
At Crew Clothing, we believe clothes are about so much more than "just clothes". Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life's best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From '93 to now, people have been at the heart of everything we do. It's in our name – Crew.
Purpose Of The Role
To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable
- Good IT skills
- Experience of working in a luxury fashion brand
Benefits
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team's growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Skills
- Fashion Retail
- Customer Service
- Cash handling
- Visual merchandising
Seniority level: Entry level
Employment type: Part-time
Job function: Sales and Business Development
Industries: Retail
Key Holder employer: Crew Clothing Company
Contact Detail:
Crew Clothing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their ethos and the spirit of the south coast will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your previous retail experience, especially in customer service. Think of specific examples where you went above and beyond for a customer, as this will showcase your ability to deliver outstanding service.
✨Tip Number 3
Practice your communication skills by engaging in conversations about fashion and retail trends. Being able to discuss current styles and how they relate to Crew Clothing's offerings can set you apart from other candidates.
✨Tip Number 4
Show your flexibility and willingness to adapt by preparing examples of how you've handled unexpected situations in past roles. This is crucial for a key holder position where store needs can change rapidly.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Key Holder role at Crew Clothing. Familiarise yourself with their values and the responsibilities outlined in the job description to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail experience, particularly in customer service or luxury fashion. Use specific examples to demonstrate how you've successfully met sales targets or provided exceptional service.
Showcase Your Skills: Make sure to highlight key skills mentioned in the job description, such as good communication, IT skills, and flexibility. Provide examples of how you've used these skills in past roles to enhance your application.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the brand and the role. Mention why you want to work for Crew Clothing and how you can contribute to their mission of delivering outstanding customer service.
How to prepare for a job interview at Crew Clothing Company
✨Show Your Passion for the Brand
Before the interview, take some time to research Crew Clothing Company and its values. Be ready to express why you love their products and how their brand ethos resonates with you. This will demonstrate your genuine interest in the role.
✨Highlight Your Customer Service Skills
As a Key Holder, exceptional customer service is crucial. Prepare examples from your past experiences where you went above and beyond for a customer. This will showcase your ability to create a welcoming atmosphere and retain customer loyalty.
✨Demonstrate Flexibility and Team Spirit
Crew Clothing values collaboration and flexibility. Be prepared to discuss situations where you adapted to changing circumstances or worked effectively within a team. This will show that you can meet the needs of the store and contribute positively to the team dynamic.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the Key Holder responsibilities, team culture, or opportunities for professional development. This shows your enthusiasm and commitment to the position.
