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- Tasks: As a Key Holder, you'll drive sales and deliver top-notch customer service.
- Company: Crew Clothing Company embodies timeless British style with a focus on community and creativity.
- Benefits: Enjoy a uniform contribution, future-focused pension plan, and a rewarding referral programme.
- Why this job: Join a supportive culture that celebrates your achievements and fosters personal growth.
- Qualifications: Customer service experience and good communication skills are essential; retail experience is a plus.
- Other info: This part-time role offers 12 hours per week with keyholder responsibilities.
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Key Holder – Part Time
12 hours per week with keyholder responsibilities
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
Key Holder – Part Time
12 hours per week with keyholder responsibilities
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose Of The Role
To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable
- Good IT skills
- Experience of working in a luxury fashion brand
Benefits
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth
Skills
Fashion Retail
Customer Service
cash handling
visual merchandising
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
Referrals increase your chances of interviewing at Crew Clothing Company by 2x
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Key Holder employer: Crew Clothing Company
Contact Detail:
Crew Clothing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their ethos of timeless British style will help you connect with the team and demonstrate your passion during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your past experiences. Think about specific situations where you went above and beyond for a customer, as this aligns perfectly with the role's focus on outstanding service.
✨Tip Number 3
Network with current or former employees of Crew Clothing if possible. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 4
Be prepared to discuss how you would contribute to maintaining store standards and achieving sales targets. Think of creative ideas that could enhance the shopping experience and show your enthusiasm for the role.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Crew Clothing Company's ethos and values. Familiarise yourself with their products and the spirit of the south coast they embody. This will help you tailor your application to reflect your alignment with their brand.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail experience, especially in customer service or luxury fashion. Mention specific examples where you demonstrated good communication skills and achieved sales targets.
Showcase Your Passion: Express your enthusiasm for fashion and customer service in your application. Use language that conveys your passion for the products and your desire to create a welcoming atmosphere for customers.
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Holder role. Address the key responsibilities mentioned in the job description, such as processing sales transactions and promoting multi-channel shopping options, to show you are a perfect fit for the position.
How to prepare for a job interview at Crew Clothing Company
✨Show Your Passion for the Brand
Crew Clothing Company values a genuine passion for their products. Make sure to express your enthusiasm for the brand and its values during the interview. Share any personal experiences you have with their clothing or how you relate to their spirit of the south coast.
✨Demonstrate Excellent Customer Service Skills
As a Key Holder, you'll need to provide outstanding customer service. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to create a welcoming atmosphere and handle customer queries effectively.
✨Familiarise Yourself with Multi-Channel Shopping Options
Understanding Crew's multi-channel shopping options is crucial. Research their online and in-store services, and be ready to discuss how you can promote these options to enhance customer satisfaction during your interview.
✨Prepare for Questions on Sales Targets
Sales targets are a key part of the role. Be prepared to discuss how you've achieved sales goals in previous positions. Use specific metrics or examples to illustrate your success and how you can contribute to Crew's sales objectives.
