HR & Talent Administrator

Purpose of the role: Responsible for various administrative HR tasks, including coordinating HR meetings, providing administrative support, maintaining the Learning Management System (LMS), and assisting with recruitment processes. This role will require excellent organisational skills, attention to detail, proficient writing skills, a basic understanding of all Microsoft Office programs, willingness to travel on a regular basis and the ability to work effectively in a fast-paced retail environment.

Responsibilities:

• Data Management: General management of employee records and HR data, referencing employees where necessary, making amendments to T&C’s for employee contracts, supporting in building manual contracts, ensuring reports are generated where necessary and policies remain signed and up to date, assisting where necessary with the implementation of new policies and updates.
• Meeting Coordination: Find and book meeting spaces for ad hoc HR meetings across all retail areas. Able to travel to HR meetings and take accurate notes.
• Administrative Office Support: Type up meeting notes and draft basic letters for employees when necessary. Assist with office mail, including posting out and receiving delivery. Manage orders for office stationery and breakfast supplies.
• Meeting Preparation: Support in the preparation of various meetings, including inductions, product knowledge filming sessions, and client visits.
• Training Logistics: Book transportation and accommodation for store manager training sessions.
• Learning Management System (LMS): Keep the LMS (Nimble) up to date with information on starters and leavers. Conduct bi-weekly checks to identify employees who need to complete mandatory training.
• Office Engagement: Support in building an inclusive and welcoming culture across the office by being actively involved and assisting in monthly engagement initiatives.
• Employee Lifecycle Management: Assisting with the onboarding process for new hires, including checking RTW, coordinating start date & induction with payroll & HR. Receive resignations from retail employees and ensure proper leaver processes are followed by making Payroll, HR & Talent aware.
• Recruitment Activities: Post vacant positions on our Applicant Tracking System (ATS), Harri. Approve sales advisor roles via Harri when roles are requested by Store Managers. Manage sales advisor recruitment for both current and new store openings including induction & ensuring 5, 10 & probation reviews are taking place. Keep track of live vacancies in stores and follow up on stores not keeping up with roles posted on Harri to ensure a great candidate experience. Conduct first-stage telephone interviews for supervisor positions.

Key Skills and Experience:

• Essential:

• Organisational Skills: Ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.
• Attention to Detail: Precision and accuracy in administrative tasks such as data entry, record-keeping, and documentation.
• Proficient Writing Skills: Clear and concise written communication for composing emails, memos, reports, and other documents.
• Basic Understanding of Microsoft Office Programs: Competency in using essential software like Word, Excel, PowerPoint, and Outlook for various administrative tasks.
• HR Knowledge: Basic understanding of HR processes and procedures, including recruitment, onboarding, and employee relations.
• Administrative Support: Providing assistance to HR & Talent team members and other staff members as needed, including scheduling meetings, preparing materials, and managing correspondence.
• Willingness to Travel: Ability to travel as required for meetings, note taking, training session support and any other business need.

• Interpersonal Skills: Ability to interact effectively with employees, candidates, and stakeholders at all levels of Crew Clothing.
• Learning Management System (LMS) Maintenance: Familiarity with managing and updating content within an LMS, including course creation, user management, and reporting.
• Problem-Solving Skills: Capacity to identify issues and find practical solutions independently or collaboratively.
• Customer Service Skills: Providing support to employees and candidates with professionalism and empathy.
• Adaptability: Flexibility to adjust to changing priorities, tasks, and environments.
• Teamwork: Collaborating with colleagues to achieve common goals and support the overall HR function.
• Technology Proficiency: Familiarity with HR Systems software and other relevant tools.
• Project Management Skills: Ability to coordinate and manage various HR projects or initiatives effectively.