Customer Data Analyst

Customer Data Analyst

Entry level 31500 - 38500 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support data analysis and insights for ecommerce and retail, building dashboards and reports.
  • Company: Dynamic fashion brand portfolio focused on innovation and customer experience.
  • Benefits: Gain hands-on experience, mentorship, and develop your data skills in a collaborative environment.
  • Other info: Opportunities for growth and learning in a supportive team.
  • Why this job: Kickstart your data career with real impact in a fast-paced, creative setting.
  • Qualifications: Strong academic background in analytical subjects and a passion for data.

The predicted salary is between 31500 - 38500 £ per year.

Department: Ecommerce (Data & Insights)

Reports to: Senior Customer Analyst

Location: Kingston-on-Thames

Hours: 37.5

Crew operate a growing portfolio of British fashion brands that balance heritage with innovation. We celebrate our customers by creating data-driven strategies that meet their needs across ecommerce and retail environments. We believe in collaboration, creativity, and developing future-facing talent. This junior role is a fantastic opportunity to begin your data career in a high-impact, commercial setting — supporting our data and insight efforts across multiple retail brands.

PURPOSE OF THE ROLE

As a Junior Data Analyst, you’ll support the Data & Insights team in delivering analysis, reporting and insight across ecommerce and retail channels. Working closely with the Senior Customer Analyst, you’ll help prepare data, build dashboards, and assist in translating performance into actionable business learnings. You’ll gain exposure to the Group’s data strategy, tooling, and modelling approach — with opportunities to grow your technical and commercial skills through on-the-job learning and mentorship.

Key Responsibilities

  • Support the delivery of customer and performance insights across ecommerce and retail
  • Assist in preparing datasets and maintaining reports for stakeholders across trading, product, digital, and retail teams
  • Help design and maintain dashboards and visual reports using tools such as Power BI and Looker Studio
  • Assist in analysing customer journeys, campaign performance and ecommerce behaviour
  • Translate data into insight summaries and visual outputs that support decision-making
  • Learn and apply foundational concepts in segmentation, forecasting, and attribution over time
  • Collaborate cross-functionally to understand stakeholder needs and develop analysis that drives action

Key Skills And Experience

  • A strong academic background in a mathematical, analytical or technical subject (e.g. Mathematics, Statistics, Economics, Data Science, Physics, Computer Science)
  • Demonstrable interest in data, analytics, or ecommerce through academic projects, internships or early work experience
  • Basic knowledge of Excel and an interest in developing skills in SQL and BI tools
  • Highly organised and detail-oriented, with an eagerness to learn from others
  • Strong communication skills and willingness to engage with both data teams and commercial colleagues
  • A proactive, curious mindset with the ability to ask questions and explore solutions
  • Ability to manage multiple tasks and timelines in a fast-paced environment

DESIRABLE

  • Exposure to any data visualisation or analytics platforms (Power BI, Looker Studio, etc.)
  • Familiarity with ecommerce environments or consumer-facing brands
  • Any experience using Google Analytics, or CRM platforms like Ometria or ContentSquare is a plus

Customer Data Analyst employer: Crew Clothing Company

At Crew Clothing, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values collaboration, kindness, and creativity. As a Key Holder, you'll enjoy a competitive salary, a uniform contribution to help you look your best, and a future-focused pension plan, all while working in a supportive environment that champions your personal and professional growth. Join us in celebrating life's best moments through timeless British style and be part of a team that truly puts people at the heart of everything we do.

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Contact Details:

Crew Clothing Company Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Data Analyst

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Create a strong online presence by sharing your projects and insights on platforms like GitHub or LinkedIn. Make sure to apply directly through Crew Clothing Company’s career page, where your unique skills can shine in their entry-level data science openings!

We think you need these skills to ace Customer Data Analyst

Data Analysis
Dashboard Design
Power BI
Looker Studio
SQL
Excel
Customer Journey Analysis

Some tips for your application 🫡

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How to prepare for a job interview at Crew Clothing Company

Brush Up on Your Statistics

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