At a Glance
- Tasks: Lead a team to drive sales and create an amazing shopping experience.
- Company: Crew Clothing, a brand that embodies timeless British style.
- Benefits: Uniform contribution, pension plan, referral rewards, and professional development.
- Why this job: Join a supportive culture where your achievements are celebrated and you can grow.
- Qualifications: Customer service focus, sales-driven, and strong visual merchandising skills.
- Other info: Exciting opportunity in a premium fashion brand with career advancement potential.
The predicted salary is between 28800 - 43200 Β£ per year.
At Crew Clothing, we believe clothes are about so much more than "just clothes". Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life's best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From '93 to now, people have been at the heart of everything we do. It's in our name β Crew.
Purpose Of The Role
You will be the one to take full accountability in driving consistent improvement to the store's sales, KPI's and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities
- Delivering LFL growth of both sales and KPI performance in the store
- Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
- Complying with reasonable instructions from senior members of the retail team
- Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
- Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
- Controlling payroll and other store expenditures ensuring they come within budget
- Training and inducting your team to deliver excellent customer service
Essential Key Skills and Experience
- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
Desirable
- Good IT skills
- Experience of managing poor performance
- Experience of working in a premium fashion brand
Benefits
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team's growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Skills: retail management, visual merchandising, Fashion Retail, Customer Service, People Management
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development, Retail
Braintree, England, United Kingdom
Store Manager in Basildon employer: Crew Clothing Company
Contact Detail:
Crew Clothing Company Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Store Manager in Basildon
β¨Tip Number 1
Get to know the company culture before your interview. Check out Crew Clothing's social media and website to understand their values and style. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
β¨Tip Number 2
Practice your responses to common interview questions, but keep it natural. Think about how your experience aligns with their focus on customer service and visual merchandising. We want you to shine and show them why you're the perfect fit for the Store Manager role!
β¨Tip Number 3
Donβt forget to prepare some questions for your interviewers! Ask about their approach to team development or how they maintain their brand integrity. This shows you're not just interested in the job, but also in contributing to their success.
β¨Tip Number 4
After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm. Itβs a small gesture that can make a big difference in keeping you top of mind!
We think you need these skills to ace Store Manager in Basildon
Some tips for your application π«‘
Show Your Passion for Fashion: When you're writing your application, let your love for fashion and retail shine through. We want to see how you connect with our brand and the spirit of the south coast. Share any relevant experiences that highlight your enthusiasm for creating a delightful shopping experience!
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your people management skills in your application. Talk about times you've motivated or developed a team, and how youβve driven sales and performance in previous roles. We love to see examples of collaboration and kindness!
Be Specific About Your Achievements: Use numbers and specific examples to back up your claims. Whether itβs sales growth, customer satisfaction scores, or successful visual merchandising projects, we want to know what you've achieved. This helps us see the impact you could have at Crew Clothing!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. Itβs super easy, and youβll be able to tailor your application to fit what weβre looking for. Plus, it shows youβre serious about joining our Crew!
How to prepare for a job interview at Crew Clothing Company
β¨Know Your Brand
Before the interview, dive deep into Crew Clothing's history, values, and product range. Understanding their commitment to timeless British style and customer experience will help you align your answers with their ethos.
β¨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on recruitment, training, and performance management.
β¨Visual Merchandising Matters
Since visual merchandising is key for this role, be ready to discuss your experience in creating appealing store displays. Bring along ideas or examples of how you would enhance the store's layout and product presentation.
β¨Prepare for Customer Scenarios
Expect questions about customer service challenges. Think of specific situations where you turned a negative experience into a positive one, showcasing your problem-solving skills and commitment to customer satisfaction.