At a Glance
- Tasks: Assist the manager in driving sales and creating a delightful shopping experience.
- Company: Crew Clothing Company embodies timeless British style with a focus on community and creativity.
- Benefits: Enjoy a uniform contribution, future-focused pension plan, and a rewarding referral programme.
- Other info: Full-time role with 37.5 hours per week in Totnes.
- Why this job: Join a supportive culture that celebrates your achievements and fosters personal growth.
- Qualifications: Customer service focus, good communication skills, and retail experience are essential.
The predicted salary is between 24000 - 36000 £ per year.
Assistant Manager - Totnes - Full Time
37.5 hours per week
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose Of The Role
To assist the manager in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customersProcess sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable
- Good IT skills
- Experience of working in a luxury fashion brand
Benefits
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future‑Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth
Skills
- Fashion Retail
- Customer Service
- cash handling
- visual merchandising
Assistant Manager in Totnes employer: Crew Clothing Company
At Crew Clothing Company, we pride ourselves on being more than just a retail employer; we foster a collaborative and empowering work culture that values creativity and kindness. Located in the picturesque town of Totnes, our team enjoys a supportive environment with ample opportunities for professional development, a future-focused pension plan, and a uniform contribution to ensure you look your best while representing our timeless British style. Join us to be part of a brand that celebrates its people and champions customer satisfaction at every turn.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Totnes
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their ethos of timeless British style will help you connect with the team and demonstrate your passion during any discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will highlight your ability to create a welcoming atmosphere, which is crucial for the Assistant Manager role.
✨Tip Number 3
Research visual merchandising techniques that align with Crew Clothing's aesthetic. Being able to discuss how you would maintain exceptional visual standards can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Crew Clothing if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Assistant Manager in Totnes
Some tips for your application 🫡
Understand the Brand:Before applying, take some time to understand Crew Clothing Company's ethos and values. Familiarise yourself with their products and the spirit of the south coast that inspires their designs. This knowledge will help you tailor your application to reflect their brand identity.
Highlight Relevant Experience:In your CV and cover letter, emphasise your experience in retail, particularly in customer service and visual merchandising. Mention any specific achievements or sales targets you've met in previous roles to demonstrate your capability for the Assistant Manager position.
Showcase Your Skills:Make sure to highlight key skills mentioned in the job description, such as good communication, customer service focus, and flexibility. Use specific examples from your past experiences to illustrate how you embody these skills.
Craft a Compelling Cover Letter:Write a personalised cover letter that not only outlines your qualifications but also expresses your passion for the brand and the role. Discuss how you can contribute to the team and enhance the customer experience at Crew Clothing Company.
How to prepare for a job interview at Crew Clothing Company
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Crew Clothing and its values during the interview. Share why you love the brand and how it resonates with you, as this will demonstrate your alignment with their culture.
✨Highlight Your Customer Service Skills
Since the role is customer-focused, prepare examples of how you've provided exceptional service in previous positions. Discuss specific situations where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Team Leadership Abilities
As an Assistant Manager, you'll be expected to motivate and develop your team. Be ready to discuss your experience in leading teams, resolving conflicts, and fostering a positive work environment.
✨Prepare for Visual Merchandising Questions
Given the importance of visual merchandising in this role, think about your past experiences with store displays. Be prepared to share your ideas on how to create inviting shopping experiences that align with the brand's aesthetic.
