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- Tasks: Assist the manager in boosting sales and enhancing customer experience.
- Company: Join a luxury fashion brand focused on exceptional service and team development.
- Benefits: Enjoy a uniform contribution, pension plan, referral rewards, and professional development opportunities.
- Why this job: Be part of a supportive culture that celebrates your achievements and fosters growth.
- Qualifications: Customer service skills and retail experience are essential; luxury brand experience is a plus.
- Other info: Flexible work environment to meet store needs.
The predicted salary is between 28800 - 43200 £ per year.
Purpose of the role
To assist the manager in driving consistent improvement to the store\’s sales, KPI’s and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities
- Achieves sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience: Essential
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable
- Good IT skills
- Experience of working in a luxury fashion brand
Benefits
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth
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Assistant Manager employer: Crew Clothing Company
Contact Detail:
Crew Clothing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the brand's products and values. Understanding the luxury fashion market and being able to articulate the features and benefits of the products will set you apart during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've created exceptional shopping experiences in the past. This will demonstrate your ability to maintain high standards in line with the role's requirements.
✨Tip Number 3
Network within the retail industry, especially with those who have experience in luxury brands. Building connections can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Research the store's visual merchandising standards and be prepared to discuss how you would maintain and enhance these standards. Showing that you understand the importance of visual appeal can make a strong impression.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Assistant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail, customer service, and any leadership roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive sales and motivate a team.
Write a Strong Cover Letter: In your cover letter, express your passion for the brand and the retail industry. Highlight specific examples of how you've successfully contributed to sales targets or improved customer experiences in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Crew Clothing Company
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for the brand and its products during the interview. Share specific examples of how you connect with the brand's values and how that passion can translate into driving sales and customer satisfaction.
✨Demonstrate Customer Service Skills
Prepare to discuss your previous experiences in retail, focusing on how you've provided exceptional customer service. Be ready to share anecdotes that highlight your ability to create a welcoming atmosphere and resolve customer issues effectively.
✨Highlight Team Development Experience
Since the role involves assisting in team development, be prepared to talk about your experience in motivating and training team members. Discuss any strategies you've used to foster a positive team environment and improve performance.
✨Understand Visual Merchandising Standards
Familiarise yourself with visual merchandising principles, as maintaining high standards is crucial for this role. Be ready to discuss how you would approach creating an inviting shopping experience and any relevant experience you have in this area.
