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- Tasks: Deliver outstanding customer service and maintain store standards to boost sales.
- Company: Crew Clothing, a brand celebrating timeless British style and community spirit.
- Benefits: Uniform contribution, pension plan, referral rewards, and professional development opportunities.
- Other info: Empowering work culture that celebrates your achievements and growth.
- Why this job: Join a supportive team and make a real impact in a stylish retail environment.
- Qualifications: Customer service focus, good communication skills, and retail experience preferred.
The predicted salary is between 10 - 12 ÂŁ per hour.
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose of the role
To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential:
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable:
- Good IT skills
- Experience of working in a luxury fashion brand
Benefits
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth. Subject to T&C's.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Sales Advisor employer: Crew Clothing Ashford
Contact Detail:
Crew Clothing Ashford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Crew Clothing's history, values, and product range. This way, when you chat with potential employers, you can show your genuine passion for the brand and how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle different customer situations. Role-playing with a friend can help you feel more confident and ready to impress during interviews.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn or at local events. They can provide insider tips about the application process and what it’s really like to work at Crew Clothing.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight your relevant experience and skills that align with the Sales Advisor role.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand and the products shine through. We want to see that you genuinely care about delivering outstanding customer service and creating memorable experiences for our customers.
Tailor Your Application: Make sure to customise your application to highlight relevant experience in retail and customer service. Mention any specific skills or experiences that align with what we’re looking for, especially if you've worked in a luxury fashion brand before.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Sales Advisor role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Crew!
How to prepare for a job interview at Crew Clothing Ashford
✨Know the Brand Inside Out
Before your interview, take some time to really understand Crew Clothing's ethos and product range. Familiarise yourself with their history, values, and what makes them unique in the fashion industry. This will not only impress your interviewers but also help you connect your passion for the brand with your customer service approach.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Think about specific situations where you turned a negative experience into a positive one. This will demonstrate your commitment to outstanding customer service, which is key for a Sales Advisor role.
✨Practice Your Communication
Good communication is essential in retail, so practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror. Focus on how you can convey product features and benefits effectively, as this will be crucial when interacting with customers.
✨Emphasise Flexibility and Team Spirit
Crew Clothing values collaboration and flexibility, so be ready to discuss how you've adapted to changing situations in previous roles. Share examples that highlight your ability to work well in a team and support your colleagues, as this aligns perfectly with their company culture.